Overall rating Based on 15 reviews
This app was ok at the beginning but now they don't ship what you have purchased, They never reply to any tickets or emails sent to them. If you want to lose customers this app is the way to go. I NEED A REFUND FOR ALL THE ITEMS YOU HAVE NOT SHIPPED.
Bait and switch. Use this app if you like being scammed out of money and want to lose business. Your credit card will be charged out of China by an obscure company. You will not receive purchase confirmation. Your customers will expect 2-5 day delivery--instead their orders will never arrive. All the good reviews here are written in slightly broken English/incorrect grammar, as is the verbiage on the app.
Product images refuse to load after the 6th or 7th row. I've tried it on chrome & safari with no success. Really needs to be fixed.
After One Month, You will know that none of your product has been shipped.
They will give u fake tracking id and such.
>> They do not refund for the products that were not delivered and sent back to them.
>> They say LA post takes 5 to 7 days but actually, it takes over 45 days and do not come with full tracking info
>> They do not have products on hand. They buy products after we pay them (They keep lying)
>> They do have a refund policy and they will never refund you whatever the cases.
Please Use Aliexpress directly. We learned hard way
Tinkerbell Cosmetic Store
When processing new product no picture pop up in the shopify?
Sharper Designs Online
I had a very smooth and successful drop-shipping business that i used to test products and gather data to build my own label, all was going very well until i found this company and thought i would give it a shot. THE WORST BUSINESS DECISION EVER!!
I did large transactions with this company and i speak from real life experience, rather a very expensive lesson that almost costed me my business!
They didn't ship my orders on time, and when they finally did, they used the cheapest carrier which resulted in customs returning 100s of my packages due to wrong logistics!!
The part that really affected me here, i found out about this mess a month after placing my customers orders, leaving me with 100s of angry customers, lots of disputes that shut my paypal account down for a while, and no real way to recover from this mess since they refused to refund me so i can try to reorder the merchandise from another vendor!!
It was very frustrating and scary at same time. they have no sense of customer service and they wouldn't even own the problem, and insisted on reshipping the returned products by customs, rather than refund me the money. Having very lil options at the point, i foolishly agreed, and after 3 more weeks of waiting, guess what? over 200 orders were either lost or never shipped due to wrong logistics Again!!. they kept on giving me new tracking numbers to buy time!
So far i had to spend over 20k of my reserve funds to recover from this mega mess and take care of my customers! which is an obligation that they never seemed to honer or understand! i was able however to recover a small fraction of that amount through paypal disputes since i used paypal to pay them.
All in all, this was an absolute nightmare that kept me up for over 2 months, costed me thousands of dollars and i lost hundreds of customers because of this, not to mention my marketing spending down the drain since i cant re-target these shoppers anymore.
Needless to say, i would not recommend this service or this company to my worst enemy!!