Paz Creations Ltd.
We have been using sellbrite for a few months to manage our 4 sales channels. it is very time saving and the customer support is really outstanding.
My Small Store
This app is quite good at what it does compared to others it does better. My only problem is that it takes over Shopify and becomes the master of your life. For example I added more stock and Sellebrite re-sync with what it had in its database making a mess.
I contacted support who told me I should add the stock to Sellbrite who will update Shopify... not what I want.
This the best multi channel management software available. It works. It's ridiculously easy to set up and takes care of inventory management and it's easy to create listings for multiple channels.
Swanky Party Box
With over 1400 products and 6 stores on Etsy and 3 other marketplaces it was important to find something that worked for us. After some initial setup issues we finally got Sellbrite to work and I'm so glad I worked through the setup it's been totally worth it. The large library of videos and tutorials along with the training provided were invaluable.
It is a complicated task to use one main platform to publish to various marketplaces. So my advice to anyone considering using Sellbrite is to go into it knowing that you may have to do some setup work, especially if you have been on Etsy for many years (before they used SKU's) or if you have products with many variations.
If you value your time, stay away from this app. The support is non-existent and delayed. They are good with the initial set up but if you have any issues after (which you will), forget about any timely resolutions. We couldn't publish any listings prior to Labor Day long weekend which is a huge weekend for us on Etsy, and we were told this is a Sellbrite shipping issue and considered a "blocker" and a credit would be provided. So far, after numerous emails, phone calls, nothing. They also effectively bounce you around from one support person to the other, so you sound like a broken record by the end of it. It's an app with significant glitches and it breaks often, it seems like they are working out the kinks on existing users. We used Nembol before and will likely be switching back, it's been such a terrible experience. As I write this, no one has reached out to discuss resolution of any of our issues. The support phone is not tended and the only option is to leave a message which we doubt anyone listens to. We have spent hundreds on an annual subscription thinking this would be better. We are learning that it's never a good idea to purchase an annual subscription before its been soundly tested on your store. Learn from us and stay away from this app.
The expectation is for an app that is written for a platform like Shopify will perform seamlessly with your listings. What a nightmare Sellbrite is. I have 5000 items in my store and hundreds of them lost their feature photos when imported into the Sellbrite platform. Their solution? Upload the photos manually to each listing. Ummm, no, that is the function of the app. If I wanted to do manual work on hundreds of items, that's what I would do. And the linking thing, again, not sure what that is about, but I had lots of items that Sellbrite linked to and only uploaded one or two variations. Again, in order to fix it their solution was to download/upload a spreadsheet. Nope, that should be fixed in the app. This app does not play well with Shopify. Not sure why it is even here.
Excellent, it didn't take me long to figure it out and I'm managing all my channels using Sellbrite .
After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.
I've been an eCommerce Buyer for 6+ years and Sellbrite by far is the most affordable & user friendly integrating system I've used. They offer easy to list templates, integrate with every channel we use, and it keeps track of our inventory effortlessly across all our sites. When we started using Sellbrite there was a bit of a learning curve for some of our employees, but a 30 minute walk-through was all we needed to get the ball rolling. Their dashboard supplies us with crucial data and is our biggest time saver. Daily it provides us with the data we need to grow as a company & is constantly improving.
Overall, I feel their customer service is their biggest asset. Our Sellbrite account manager has an expeditious response rate and he never lets any of our questions go unanswered.
If your looking for multi-channel listing system that can manage your inventory, is easy to use, and is affordable...we highly suggest you give Sellbrite a go.
This app didn't worked for my shopify store and after wasting 8 hours. I have given up. and selected another app and it worked. Good luck!