Sellbrite

LIFE-CHANGING

I have been on the app just for a week now and have had talked with customer support 4 times and each time has been consistently prompt and fixed my issue quickly. The app is good for cross-listing and I do highly recommend it. One thing I'd like to see added is the ability to cross-list onto FB Marketplace as well

Been using for several years now. Our experience has been excellent all around. Highly recommended. My only complaint is that the report features are substandard.

Their CS team has lots of issues. They will just make you wait for hours and hours. Maybe it's time to change service providers.

I have tried many apps, happiest with Sellbrite. Works pretty well, and the support is really great, especially Joey!

I can do anything to use this Apps because it has all stores in one place but the customer service is the worst worst i have seen so far, no one cares at all, no one will help you, you are just on your own.

We are currently using this app to manage several sales channels and it is much easier to use than most of the others that we have tried. Support has been great and responds quickly. We were able to eliminate several of our other apps and just use this single app.

I needed an app to import Amazon UK sales directly into Shopify for fullfilment. This does the job perfectly. REALLY pleased. NB: You may get a message saying 'does not work outside the US' - this refers to the full listing functionality. If you just need integration for UK fullfilment, this does a dream job. Very good customer service too.

Update- after going back and forth crazy. Trying to figure out everything myself. I was finally able to get my question answer and fix my issue thanks to Garrett. Who was patience enough and kept going over everything with me. Sellbrite is an amazing app thats worth it. It allows you to transfers all your products into other channels like eBay and Amazon saving you time and work from going back and forth and listing everything by detail. With just a few steps. Connect your selling channels, go to products, follow by inventory within sellbrite. click on the item you want to list follow by create listing. Select whatever channel you want to list it in this case ebay... Item will go into draft and from there you can go to eBay within sellbrite scroll down to draft and set it to active. If you run into any issue 100% contact Garrett. Great costumer service, patience, & will check on you to make sure your satisfy. 100% going to install this app on all my stores.

We are a small business from canada - sellbrite really help us manage inventory. Currently, we are able to sell on amazon.com,ebay.com and etsy.com. This platform is easy to use and has very good customer service. Hope we can connect more channels in the future - looking forward for ebay.ca,ebay.uk ,wish and walmart canada :)

the app was working good til about a month ago it stopped working and keeps saying the change you wanted was rejected and cant get support to help me fix this issue i have tried deleting the app reinstalling it multiple times tried to unlink shopify and sellbrite it wont let me the app sucks according to sell brite my shopify account is connected but wont work

Works very well! Thank you! We used several other integrators and all of them had some problems.
Now it's a pleasure to work with Sellbrite! Good job!

I enjoy with this app, i hope that will help to start to sell in ebay , i am a new user and makes easy to submit and find items . I believe that will be ok !

I use this app to manage my inventory in 6 marketplaces. As long as it is working and uploading tracking and counting things correctly it is ok, but if you have a problem and need support then you have to wait until they answer your request between 8am-5pm. They need to have customer support on chat that answer right away from the app instead of hours later with an email. When you ship multiple orders from many channels it requires efficiency.
Most of the time the software runs pretty seamless.

Great app, excellent support !!!
We had an issue with the payment, they did their best to make it work !!
Especially thanks to Brian, CEO

I've used Sellbrite for a few years and would be lost without it. It makes managing my inventory over several channels super easy. The customer service is amazing and prompt. Sellbrite easily incorporates with Shopify so you don't have to worry about overselling. Awesome!

I'm using Sellbrite with Shopify, Amazon, EBay, Google Shopping and two Etsy stores. I cannot believe I waited so long to get an inventory/listing management app. This fits the bill perfectly, I will be adding BigCommerce and another EBay store soon.
There is NO way I could manage all the stores and inventory and uploading upgrading etc. without Sellbrite. The templates feature is an incredibly powerful tool that allows me to add to descriptions, tags, etc. with one click. Set up a template, apply, poof! hundreds of listings updated.
I cannot say enough. I love the CSV feature that allows me to download to Excel, find/replace, edit, and reupload, poof! Everything seems like magic. I love Sellbrite and would highly recommend it to anyone that wants to grow their online business.

Best multi channel listing & order management tool i found so far but it does not support ebay UK :(

so many futures are not available for the shopify users like FBA to other channels, very disappointing.

Excellent app, so far it has been easy pushing product to my Ebay store and keeping inventory management synced. I plan on expanding shortly to other platforms since the app has been working out very well.

I use sellbrite to help me manage my inventory on various platforms and it is great. However, You can not bundle items, which is a little dissapointing

Superb Experience!

I am really impressed with Sellbrite! Lots of useful features within their control panel. We use it mainly for Etsy, Ebay and Shopify integration.

Easy to use control panel. Very accurate and fast syncing. Pulls all the data we need. Most of the times results were almost immediate.

Great control panel dashboard that shows us our revenue breakdown and other statistics. Very helpful!

As for the support team, what can i say. These guy's really take their business seriously.

The have a relaxed friendly tone and attitude in their support messages which makes working with them really great!

They are really eager to help and pointed us in the right direction with options and solutions. Things which we thought was not possible, they sugested solutions and features that helped us with what we needed.

Excellent! Well worth the subscription and i know we're in good hands with them, I recommend them 100%!

Thank you

Sellbrite has allowed our business to expand , we originally where two companies and due to sellbrite and their staff we where able to integrate our inventory quickly upon merger. Thanks !!!

This app is great for housing all my inventory in one location. I've created templates in Sellbrite for Shopify and eBay and pushing new product listings out to those platforms is extremely easy. Will continue using this for my inventory management.

Very powerful software & reasonably priced as it is comparable to the big players ie Linnworks, Channel Advisor, etc. Solid company, management and customer service. It's like having an extra employee - as the software is designed to save A LOT of time. I only wish I would have signed up sooner.

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

Sellbrite is an outstanding application. The benefits this app has brought to our business is incredible. There is always room for improvement just like any web-base software but they are constantly upgrading and adding new futures. Furthermore their support and team is awesome! They are very knowledgable and if I ever don't understand something or need a work-around solution they always provide me with the answer I need. I highly recommend any e-commerce business to give them a try. They will do wonders and will not disappoint!

I didn't understand this price list. Here in the description says 60$ /month when I installed the app it says 150$/month. Is that normal?

they are full of crap,i was going to sign up for the 20/month plan but as soon as i was about to put my credit card info in the fineprint before putting my card info it say i will be charge 49/month so be careful when signing up their prices change.

UPDATE ok iam updating my review because they responded fast but i guess it was a miss understanding i'm going to try it for the 14 days and if everything goes well than i will give 5 stars.

This app is absolutely incredible! The only issue i had was changing shipping rates on Etsy, app wouldnt let me do a bulk change had to do 1 by one on etsy. Totally recommend!!

Thanks again!
Patrick
www.toypocalypse.net

I am in absolute shock! I have tried your app on my shopify store for a few days and removed it before the free trial as the app didn't work for me properly and I have found out I have been charge 82 pounds from my card when I have selected the $20/m plan to start with. I have found out also that my account hasn't been closed even when I did remove it from store and said the reason why. I have been put on a $49/m plan with $49 adds on when I haven't even asked for it! This is by far the worse experience I have ever had with any app.

I nagged and they listened.

This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.

************Original Review Below***************
Not for stores with any real volume.

They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto fields. This means that the customer fields are all blank, and because of how shopify is built you cannot adjust a customer after an order is placed.

This causes any other apps you use that rely on customer information to fail.

It would be an okay system if they had spend the 5 minutes to copy a few variables in their API Push.

Worst product or service I have came across in 20 years of eCommerce, absolutely Zero rating to them never answer calls or respond for anything, Stay away from them and look for alternatives end up getting account banned. Shame that godaddy acquired it.

Update : Its a untrue they tried to call me or help to fix, it all happend after i wrote a review, until then they did not even bother.

The application has been successful for us. The staff is on top of issues plus courteousness. I am looking forward to new features to this app, and functionality. This is where there are great, the price point exceeds the value. The platform is easy to use. It is very nice and basic. It is similar to other multichannel sites or better while these sites are asking for $200 to 1000 dollars a month for the same service. Now, a month to list a few thousand Sku ( sku's, which means one sku's x each platform you link to " that's the WOW factor" if your listing on Amazon, eBay, shopify: that one sku becomes 3. ).

beautiful life for you and all your family for the rest of your life including all your best friends

Super helpful support team. One agent created a video for me and showed me exactly where to go / click, rather than having to e-mail or chat back and forth. Excellent service.

STAY AWAY! this app has serious issues- it can not do what it is supposed to do, import and sync listings. i decided to give it a 2nd try which was a huge mistake. i hate it even more now than i did the first time i tried it.

it loses photos on imports, and does not publish to channels according to the settings (i.e. 'templates') i carefully set on each listing individually. instead it publishes erroneous shipping & return policies, mixes up photos and inventory, resulting in really pissed off customers.

It is also just 'makes stuff up'- seriously, says certain listings are live in channels that don't exist!

But the worst part is the support team- they are awful- make no attempt to help you. you can email 1 question for days and days and all they do is bounce you around from one team member to another (citing that they are a 'small' team) but nobody wants to understand the problem or provide an answer. they dont address anything relevant in their support docs (its all basic) and most of the links are broken anyway.

this app sucks and the support team is 1000 times worse. i have no idea why anyone likes this software.

Very easy to use and great support! We like being able to maintain all of our products in one source for all the channels we use.

Extremely well developed sales channel platform for small to medium size businesses. Would recommend to all.

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

It would be the perfect tool for us, but they currently only support limited functionality for "international" eBay Stores. Therefore, it is not possible to add new listings to eBay from other accounts than US sellers. Support told me it's currently not on their priority list. Otherwise, it felt really nice and powerful. Hopefully, they fully support international eBay stores soon.

We've been relying on Sellbrite for 2+ years. This is not a shiny quickie 3-line review. This is a review for someone who wants to invest time effort and energy into a software-as-a-service that can most likely improve the way you do business. Sellbrite has been nothing less than game-changer for us. Our initial uses were just to handle overselling across channels like eBay, Etsy(s) and a Shopify. That alone forced us to have a reliable inventory system that the channels could also work within. Then we started to integrate the additional Sellbrite capabilities such as creating additional inventory items and then eventually generating listings across the channels, and finally with fulfillment. It took us some time to integrate the systems we now rely on from Sellbrite. There IS a learning curve, but its more like a 'workflow adjustment period' that you may need to work through, BUT the rewards are vast in terms of time and or labor AND speed. It's like any other well-built piece of software, it will need to be learned, which can be a time investment, but once you begin to understand the systems, you'll quickly see the immediate gains you can make with Sellbrite. Sellbrite also has fantastic support.

I haven't been using them for very long, but so far everything has been simple to use. The integration process was all automated. Their support is amazing. Highly recommend. Very fast sync times across all marketplaces with FBA-integration and price-sync capabilities make this a one-stop shop for multi-channel inventory control.

I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have.
Things I really like: (1) seeing in the products list exactly which items are listed where and if there's any drafts in progress (this actually helped me find about 30 items that weren't listed on all the channels they should be), (2) the little photos in the product list zoom out when you hover over them, (3) listing on multiple channels is so much easier and quicker, (4) Templates and Recipes, this feature is so cool and such a time saver. You can make formulas for Titles, descriptions, etc.. so it automatically fills in or makes titles, descriptions, etc... I'm still learning this feature, but wow, what I time saver it is already. (5) great dashboard and easy to navigate menus. I have no trouble finding what I need or answers to questions I have. (6) shipping prices are comparable to other shipping programs. (7) Price. It's cheaper than a lot of other comparable apps I saw, and its about $10 cheaper than the 3 other apps I was using together that this replaced.
Cons: Not really any. I would like to see future versions have more reports for cost and profit information, but that's just the bookkeeper in me. And in shipping, you can't print multiple labels or invoices in bulk, but I guess they are already working on that for future versions.
I really love how this app works. Give it a try, you won't be disappointed.

This app is quite good at what it does compared to others it does better. My only problem is that it takes over Shopify and becomes the master of your life. For example I added more stock and Sellebrite re-sync with what it had in its database making a mess.
I contacted support who told me I should add the stock to Sellbrite who will update Shopify... not what I want.

The expectation is for an app that is written for a platform like Shopify will perform seamlessly with your listings. What a nightmare Sellbrite is. I have 5000 items in my store and hundreds of them lost their feature photos when imported into the Sellbrite platform. Their solution? Upload the photos manually to each listing. Ummm, no, that is the function of the app. If I wanted to do manual work on hundreds of items, that's what I would do. And the linking thing, again, not sure what that is about, but I had lots of items that Sellbrite linked to and only uploaded one or two variations. Again, in order to fix it their solution was to download/upload a spreadsheet. Nope, that should be fixed in the app. This app does not play well with Shopify. Not sure why it is even here.

Excellent, it didn't take me long to figure it out and I'm managing all my channels using Sellbrite .

After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.

This app didn't worked for my shopify store and after wasting 8 hours. I have given up. and selected another app and it worked. Good luck!