Reseñas (197)

Calificación general
4,4
Recuentos por nivel de calificación
  • El 73% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
Fecha de modificación: 8 de julio de 2019

I nagged and they listened.

This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.

************Original Review Below***************
Not for stores with any real volume.

They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto fields. This means that the customer fields are all blank, and because of how shopify is built you cannot adjust a customer after an order is placed.

This causes any other apps you use that rely on customer information to fail.

It would be an okay system if they had spend the 5 minutes to copy a few variables in their API Push.

Sleep8
Estados Unidos
Alrededor de 4 años usando la aplicación
Sellbrite respondió 8 de julio de 2019

You spoke and we listened! Thanks to your feedback, we've improved our integration and now Customer data DOES get imported into your Shopify store with marketplace orders!!

Fecha de modificación: 16 de abril de 2020

Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)

Aloha Eyes
Estados Unidos
Alrededor de 4 años usando la aplicación
27 de julio de 2023

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

IslamicHandicrafts.com
Estados Unidos
Alrededor de 4 años usando la aplicación
Sellbrite respondió 28 de julio de 2023

We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike

18 de mayo de 2015

Great multichannel platform. Besides being so amazing and making everything so easy, they're always updating, upgrading and expanding their platform.

Khromato
Estados Unidos
Alrededor de 4 años usando la aplicación
14 de marzo de 2019

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

Synonyco.com
Estados Unidos
Alrededor de 4 años usando la aplicación
Fecha de modificación: 31 de julio de 2024

*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome!

I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Sock Panda
Estados Unidos
Casi 4 años usando la aplicación
Sellbrite respondió 24 de julio de 2023

Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike

Fecha de modificación: 24 de mayo de 2018

After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.

Gossamer House
Estados Unidos
Casi 4 años usando la aplicación
22 de noviembre de 2020

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

CRC Beads
Estados Unidos
Más de 3 años usando la aplicación
Sellbrite respondió 24 de noviembre de 2020

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

5 de mayo de 2023

Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.

ECOMARK Diamonds
Estados Unidos
Más de 3 años usando la aplicación
Sellbrite respondió 5 de mayo de 2023

We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike

30 de marzo de 2015

I've been with Sellbrite since December 2012 and I echo other reviewers' sentiments.

1. The software - GUI is clean, layout is intuitive, interface is snappy and it "works" as expected. These aspects allow me to be more efficient and focus on growing my business. Sellbrite's slogan of "simplified multi-channel selling" is spot on.

2. The support - If something doesn't work, contact the Sellbrite team and they will investigate. You'll receive a helpful response typically within 24 hours. I've submitted several feature requests and they've been integrated into the software. These factors make me feel like a valued Sellbrite customer.

3. The price - The old adage "You get what you pay for" doesn't apply here. I was never fond of the other guys' revenue sharing price models. With Sellbrite, I know exactly how much I'm paying each month. I don't have another party siphoning off cash linearly with revenue while I'm growing my business. This allows me to continually reinvest more cash in my business than if I used the revenue sharing companies. In fact, my sales are up 70% from last year thanks to Sellbrite.

opticsrev
Estados Unidos
Más de 3 años usando la aplicación