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I have been using Sellbrite to sell on Ebay and Amazon and to keep my inventory synced. I just added a Shopify online store. While doing this support from both Shopify and Sellbrite has been outstanding!
Not only is it good, but they are always improving it."
Awesome support staff, first and foremost. It is obvious they care about me as a person, not just as a customer. This was also the only inventory management program I found that enabled me to list products properly on my Shopify store while also enabling me to retain the Best Offer feature on my associated Ebay listings. I was using Inkfrog before, and was slow to leave because of the price difference, but now that I am with Sellbrite there is no comparison. Blows Inkfrog out of the water. The software itself has done just what I needed it to do so far, and the upcoming improvements are really going to round out the package for me. Thanks!
*GREAT SUPPORT
*Easy to use.
*Fast
*All around great purchase.
I would never be this far ahead without the use of Sellbrite. I have saved so much time. Super fast way to list items on all channels. In just minutes you can have a fully stocked store. I am over happy that I chose to purchase this app. It is THE BEST. The guys were kind, patient and helpful, answered all of my questions promptly. They followed through and fixed what ever needed fixed. Definitely the support is there. Best of all is the speed and ease of listing items. Sending items to ebay and etsy is so easy and super fast. All around great purchase.
Chicky Dee's Gifts: https://shop.chickydee.com/
Awesome app!
Been using for several years now. Our experience has been excellent all around. Highly recommended. My only complaint is that the report features are substandard.
Thank you for taking the time to share your experience with our app. We appreciate the 5 star rating. We'd love to better understand what you'd like to see added to the reporting to make them more valuable to you. Feel free to update this review and we'll pass along your feedback. -Mike
Sellbrite has allowed our business to expand , we originally where two companies and due to sellbrite and their staff we where able to integrate our inventory quickly upon merger. Thanks !!!
Thank you so much for the great review! We're so happy to be able to help you expand your business, and we appreciate you and value you as our customer.
I use sellbrite to list products from Shopify to Amazon. If you want to use Shopify as your data source of truth, make sure to explicitly get "Sellbrite for Shopify" as it's not immediately that when you get it here from the Appstore.
Linking products works really well now after we switched to Sellbrite for Shopify.
However, right now I can only give 3 stars because when a customer makes a purchase on Amazon, the customer data (Name, encrypted email address, order number) and the Information if the customer has paid the item (which is quite irrelevant because ofc he has on Amazon, but it can be confusing and maybe mess with shopify's statistics) are MISSING. Those information don't get transmitted to Shopify. Please fix that as soon as possible and I will give 5 stars :-)
Good customer service by the way, I cannot agree with the reviewer before me.
You spoke and we listened! Thanks to your feedback, we've improved our integration and now customer data and marketplace order number DOES get imported into your Shopify store with marketplace orders!! Also, only paid orders are imported so no need to worry about that.
Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.
A substantial discount was given to you in exchange for an annual billing commitment, which is made very clear when you subscribe. We cannot give the discount and provide a prorated refund when you commit to a year.
Please don't be fooled by all the positive reviews. This software has so many problems and issues with the connection between website and marketplaces. Not to mention you will have to wait 24-48 hours to get basic support. If they can't resolve the problem you simply won't hear back from them. If you are a very small company with few SKU's this is a perfect software for you.
I nagged and they listened.
This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.
************Original Review Below***************
Not for stores with any real volume.
They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto fields. This means that the customer fields are all blank, and because of how shopify is built you cannot adjust a customer after an order is placed.
This causes any other apps you use that rely on customer information to fail.
It would be an okay system if they had spend the 5 minutes to copy a few variables in their API Push.
You spoke and we listened! Thanks to your feedback, we've improved our integration and now Customer data DOES get imported into your Shopify store with marketplace orders!!