Sellbrite

I had been using the Shopify eBay sales channel and the CED-eCommerce Etsy sales channel for about a year. The sales for both had dropped off back in March, they were both very buggy and the customer service was terrible. I found Sellbrite and installed it. Within two hours of uploading our products to eBay, we had a sale. One day later for Etsy. The customer service is excellent. Very fast and friendly in responding to all of my questions. I was very nervous about migrating my products. Switching to Sellbrite was the smart move for my small business.

I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have.
Things I really like: (1) seeing in the products list exactly which items are listed where and if there's any drafts in progress (this actually helped me find about 30 items that weren't listed on all the channels they should be), (2) the little photos in the product list zoom out when you hover over them, (3) listing on multiple channels is so much easier and quicker, (4) Templates and Recipes, this feature is so cool and such a time saver. You can make formulas for Titles, descriptions, etc.. so it automatically fills in or makes titles, descriptions, etc... I'm still learning this feature, but wow, what I time saver it is already. (5) great dashboard and easy to navigate menus. I have no trouble finding what I need or answers to questions I have. (6) shipping prices are comparable to other shipping programs. (7) Price. It's cheaper than a lot of other comparable apps I saw, and its about $10 cheaper than the 3 other apps I was using together that this replaced.
Cons: Not really any. I would like to see future versions have more reports for cost and profit information, but that's just the bookkeeper in me. And in shipping, you can't print multiple labels or invoices in bulk, but I guess they are already working on that for future versions.
I really love how this app works. Give it a try, you won't be disappointed.

We've been using the original Sellbrite platform for several years and it has really streamlined our listings and helped us keep our sanity. The migration from the original platform to the Sellbrite for Shopify platform was much easier than we expected. Support was great! Prompt, friendly, and knowledgeable. We are able to see all of our orders from the Shopify interface which really helps our customer service/support team. If you are supporting several marketplaces this is a real productivity (and sanity) boost - definitely worth it!

Very powerful software & reasonably priced as it is comparable to the big players ie Linnworks, Channel Advisor, etc. Solid company, management and customer service. It's like having an extra employee - as the software is designed to save A LOT of time. I only wish I would have signed up sooner.

Extremely well developed sales channel platform for small to medium size businesses. Would recommend to all.

Great app for syncing inventory across channels with great customer support. One of the best onboarding experiences of any new Shopify app that we've used with intuitive set up and helpful articles. Also some of the best support we've received from any Shopify app which we have found is crucial to finding success with any new app. We would highly recommend.

I needed an app to import Amazon UK sales directly into Shopify for fullfilment. This does the job perfectly. REALLY pleased. NB: You may get a message saying 'does not work outside the US' - this refers to the full listing functionality. If you just need integration for UK fullfilment, this does a dream job. Very good customer service too.

So far so good, should be easier if you are working with it from the start, but still doable when you add an already existing company.
Their customer service is amazing and always goes the extra mile to help.
Thanks to all and keep up the good work!
Liliana

I took some time before giving this review as I wanted to fully implement the project. Although I can't say the export was that clean it's not that unusual for such programs. We've done this 4-5 times with other solutions over the years and it's never flawless but you can fix the export ommisions pretty easily and the software itself works great and is a reasonable cost for what you get. Overall, if you aren't doing this sort of solution you probably are a minor player in ecommerce. You can't just publish a website and expect sales. Typically, you've got to reach out to shopping services like Amazon , Walmart...etc. to get anywhere unless you are Nike or an org like that. And a program like Sellbrite makes that process SO MUCH EASIER. Sellbrite's videos are extremely helpful and I don't think we actually needed much support at all. It's pretty straight forward if you watch the videos and it does work. Etsy is like a 1 hour project. Amazon and some others might take more effort but are well worth it. We are using Etsy, Walmart, Amazon and Ebay. Might do Jet soon.

The app is good. We had issues integrating our listings with Etsy, and sent an email to support, and they replied back the same day. We figured out how to do it on our own, and ended up not replying back to Sellbrite's email, and they sent us another email to make sure our issue was resolved. We loved this, it showed that they really cared about addressing our issue, and were persistent to follow up with us. Customer service support is how we determine whether an app is a keeper or not, and they were awesome!