리뷰 (197)

전체 평점
4.4
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 4%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2020년 5월 16일

Sellbrite has allowed our business to expand , we originally where two companies and due to sellbrite and their staff we where able to integrate our inventory quickly upon merger. Thanks !!!

So Real Beauty
미국
앱 사용 기간 4년 초과
답글 Sellbrite개 2020년 5월 20일

Thank you so much for the great review! We're so happy to be able to help you expand your business, and we appreciate you and value you as our customer.

2019년 6월 14일

I use sellbrite to list products from Shopify to Amazon. If you want to use Shopify as your data source of truth, make sure to explicitly get "Sellbrite for Shopify" as it's not immediately that when you get it here from the Appstore.
Linking products works really well now after we switched to Sellbrite for Shopify.
However, right now I can only give 3 stars because when a customer makes a purchase on Amazon, the customer data (Name, encrypted email address, order number) and the Information if the customer has paid the item (which is quite irrelevant because ofc he has on Amazon, but it can be confusing and maybe mess with shopify's statistics) are MISSING. Those information don't get transmitted to Shopify. Please fix that as soon as possible and I will give 5 stars :-)
Good customer service by the way, I cannot agree with the reviewer before me.

Best-Slippers
독일
앱 사용 기간 4년 초과
답글 Sellbrite개 2019년 8월 13일

You spoke and we listened! Thanks to your feedback, we've improved our integration and now customer data and marketplace order number DOES get imported into your Shopify store with marketplace orders!! Also, only paid orders are imported so no need to worry about that.

2022년 8월 22일에 편집됨

The company's software and team are complete garbage. Buyer beware: they take about 200 holidays a year. And besides that, they've taken up to weeks to answer our inquiries. The software hardly works and is littered with errors. On top of all this, when the customer service team does answer you, they don't even look into your inquiry and they just assume the issues you are having without an effort. This laziness manifests itself when they ask you for certain "evidence" that they can very easily search up themselves on your account.

OrnamentallyYou
미국
앱 사용 기간 4년 초과
답글 Sellbrite개 2022년 8월 22일

We apologize that you're still experiencing an issue with our product, and we can confirm that our teams are still actively working with you to provide a resolution as soon as possible. Thank you for your feedback. We will pass your comments about your support experience along through the proper internal channels for further review.

2021년 1월 15일에 편집됨

Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.

Caribou Creek Cases
미국
앱 사용 기간 4년 초과
답글 Sellbrite개 2021년 1월 12일

A substantial discount was given to you in exchange for an annual billing commitment, which is made very clear when you subscribe. We cannot give the discount and provide a prorated refund when you commit to a year.

2019년 11월 12일

Please don't be fooled by all the positive reviews. This software has so many problems and issues with the connection between website and marketplaces. Not to mention you will have to wait 24-48 hours to get basic support. If they can't resolve the problem you simply won't hear back from them. If you are a very small company with few SKU's this is a perfect software for you.

WearMe Pro
미국
앱 사용 기간 4년 초과
2019년 7월 8일에 편집됨

I nagged and they listened.

This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.

************Original Review Below***************
Not for stores with any real volume.

They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto fields. This means that the customer fields are all blank, and because of how shopify is built you cannot adjust a customer after an order is placed.

This causes any other apps you use that rely on customer information to fail.

It would be an okay system if they had spend the 5 minutes to copy a few variables in their API Push.

Sleep8
미국
앱 사용 기간 대략 4년
답글 Sellbrite개 2019년 7월 8일

You spoke and we listened! Thanks to your feedback, we've improved our integration and now Customer data DOES get imported into your Shopify store with marketplace orders!!

2020년 4월 16일에 편집됨

Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)

Aloha Eyes
미국
앱 사용 기간 대략 4년
2023년 7월 27일

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

IslamicHandicrafts.com
미국
앱 사용 기간 대략 4년
답글 Sellbrite개 2023년 7월 28일

We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike

2020년 9월 3일에 편집됨

I use this app to manage my inventory in 6 marketplaces. As long as it is working and uploading tracking and counting things correctly it is ok, but if you have a problem and need support then you have to wait until they answer your request between 8am-5pm. They need to have customer support on chat that answer right away from the app instead of hours later with an email. When you ship multiple orders from many channels it requires efficiency.
Most of the time the software runs pretty seamless.

Plan B Fashionista Boutique
미국
앱 사용 기간 대략 4년
답글 Sellbrite개 2020년 9월 2일

Debbie- apologies for your frustration. Your support message came in last night after hours, and we weren't able to respond until first thing this morning. The good news is that the issue you reported has already been identified and fixed - less than 2 hours after our support team started today. That's pretty good customer service and problem solving by any industry standard, so we hope this is acceptable for you.

2019년 3월 14일

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

Synonyco.com
미국
앱 사용 기간 대략 4년