Sellbrite , 리뷰 192개

전체 평점
4.3
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 4%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2020년 4월 16일에 편집됨

Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)

Aloha Eyes
미국
앱 사용 기간 대략 4년
2020년 9월 3일에 편집됨

I use this app to manage my inventory in 6 marketplaces. As long as it is working and uploading tracking and counting things correctly it is ok, but if you have a problem and need support then you have to wait until they answer your request between 8am-5pm. They need to have customer support on chat that answer right away from the app instead of hours later with an email. When you ship multiple orders from many channels it requires efficiency.
Most of the time the software runs pretty seamless.

Plan B Fashionista Boutique
미국
앱 사용 기간 대략 4년
답글 Sellbrite개 2020년 9월 2일

Debbie- apologies for your frustration. Your support message came in last night after hours, and we weren't able to respond until first thing this morning. The good news is that the issue you reported has already been identified and fixed - less than 2 hours after our support team started today. That's pretty good customer service and problem solving by any industry standard, so we hope this is acceptable for you.

2019년 3월 14일

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

Synonyco.com
미국
앱 사용 기간 대략 4년
2018년 5월 24일에 편집됨

After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.

Gossamer House
미국
앱 사용 기간 거의 4년
2023년 5월 5일

Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.

ECOMARK Diamonds
미국
앱 사용 기간 3년 초과
답글 Sellbrite개 2023년 5월 5일

We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike

2020년 11월 22일

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

CRC Beads
미국
앱 사용 기간 3년 초과
답글 Sellbrite개 2020년 11월 24일

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

2023년 7월 14일

Sellbrite goes above & beyond the call of duty. I've been with them for about two years now & their customer service is beyond excellent!

Crystal’s Creations
미국
앱 사용 기간 2년 초과
답글 Sellbrite개 2023년 7월 24일

Thank you very much for this wonderful rating and review! -Mike

2020년 3월 12일

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

Armor Bolt
미국
앱 사용 기간 3년 초과
2015년 11월 13일에 편집됨

A very unique piece of software with great customer service and an owner that stands behind his company and product. Make sure to do the 14 day trial and work with customer support to ensure the software works for your needs. Don't hesitate try it TODAY!!!

Orange Arrow
미국
앱 사용 기간 대략 1개월
2023년 7월 24일에 편집됨

*Final Update* a little kicking a screaming and I got the needed attention. The issue is resolved'
*Update* apparently, I am somehow incorrect in my assessment despite reporting my concern a month ago. Apparently, the ticket was only created 6 days ago. I requested information regarding the ticket but was not provided any information or timeline. I guess customer service kept me informed and was actually trying to fix the issue when it was first reported. My multiple marketplace integrations is actually very important to Sellbright.

I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Sock Panda
미국
앱 사용 기간 거의 3년
답글 Sellbrite개 2023년 7월 24일

Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike