Omtaler (195)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 73 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 4 % av vurderingene er 2 stjerner
  • 13 % av vurderingene er 1 stjerner
Redigert 29. oktober 2020

the app was working good til about a month ago it stopped working and keeps saying the change you wanted was rejected and cant get support to help me fix this issue i have tried deleting the app reinstalling it multiple times tried to unlink shopify and sellbrite it wont let me the app sucks according to sell brite my shopify account is connected but wont work

Kilborn's Collectibles
USA
Rundt 1 måned bruker appen
Sellbrite svarte 12. november 2020

Sorry to hear you're experiencing an issue with Sellbrite. It sounds like our support team is working hard to get this resolved for you.

10. desember 2020

Totally great app and easy to use on Amazon, eBay and Shopify.
Here is our request to Sellbrite. Please upgrade function that compatible with Japanese account on eBay someday. We can not listing, change QTY and so as far. Looking forward to change review stars to 5 :P

YAMAKO Japan Inc
Japan
Rundt 1 måned bruker appen
Sellbrite svarte 10. desember 2020

Thank you for the review - so we're glad to hear that the app has been a great experience. International channels are a priority for us in 2021 so stay tuned!

8. januar 2021

Lazy support - cut and paste emails. The onus on you to do all the running. And import problems. Don't bother.

Flashbak Shop
Storbritannia
23 dager bruker appen
Sellbrite svarte 8. januar 2021

Sorry to hear that you haven't had a great experience with the app - our Support team is always here to help, and are all dedicated folks who make sure their correspondence is tailored specifically for each of our merchants. It sounds like they are in touch with you and working to resolve any issues you have getting up and running.

24. oktober 2022

The concept for this app is headed in the correct direction. That being said, there are still many bugs that there is no timeline for fixing. Walmart shipping templates is currently not integrating with Walmart. Anything with a variant needs to have the Parent SKU manually entered (Walmart Listings). Ebay listing have many errors and need to be deleted and recreated. There is no option of fixing errors. Response time is not appropriate and usually not helpful. I have spent triple digit hours trying to fix listing to comply with sales channels. We list on Walmart, Amazon and Ebay

RatchetStrap.Com
USA
Rundt 1 måned bruker appen
Sellbrite svarte 26. oktober 2022

Thank you for your feedback and review. The feature gaps that you have pointed out on the Walmart shipping template have been brought to the attention of our Product team. We are continuing to improve how quickly we get back to customers, and the support team is available to help you if you want to reach out. We will also follow up with you from the support platform to see if there's anything else we can help with. Thank you again for your feedback.

Redigert 18. juni 2019

Worst product or service I have came across in 20 years of eCommerce, absolutely Zero rating to them never answer calls or respond for anything, Stay away from them and look for alternatives end up getting account banned. Shame that godaddy acquired it.

Update : Its a untrue they tried to call me or help to fix, it all happend after i wrote a review, until then they did not even bother.

Instyle Apparels
USA
17 dager bruker appen
Sellbrite svarte 12. juni 2019

Unfortunately, this merchant never took advantage of our FREE onboarding sessions that we offer every new customer, even after multiple invites via email. We quickly (same day) responded to his support emails with answers to his questions but have not received a reply back, and tried to reach him by phone but he did not answer and no voicemail is available.

Update: Onboarding invitations were sent (and received) on March 26th and 28th, without any response -- well before review was left. All support emails and calls were replied to same day. We've showed proof of this to merchant.

13. januar 2018

Unfortunately, Sellbrite is the worst app I've ever used. The app only synced a few of my products, but deleted all inventory qtys in my store and reset them to 0. Big waste of time. Not sure where all the positive reviews are coming from!

Rory Lux Apparel
USA
16 dager bruker appen
19. mai 2023

I have been on the app just for a week now and have had talked with customer support 4 times and each time has been consistently prompt and fixed my issue quickly. The app is good for cross-listing and I do highly recommend it. One thing I'd like to see added is the ability to cross-list onto FB Marketplace as well

goodsongallery
USA
1 dag bruker appen
Sellbrite svarte 24. juli 2023

Thank you for taking the time to rate and review our app! We appreciate the 5 star rating and your feedback. We'll be happy to share your suggestion with our developers for consideration. -Mike

23. september 2014

Unfortunately I can't use Sellbrite for my store ... YET, but I will say this, the support I received from Mike and Brian is stellar. Absolutely helped me with understanding how to use Sellbrite and actually told me, "this isn't for you right now because..." and saved me money. They could have totally sold me on this because I had already purchased it. But, they knew, for my needs, this wasn't the right tool at this time. Thanks to Sellbrite for being so honest, full of integrity and geniune. You can't go wrong with a company like this.

Radiance SkinCare
USA
1 dag bruker appen
6. april 2016

Great just too expensive for us.

Imagina Natural
Chile
23 dager bruker appen
Redigert 18. februar 2019

So here is an overview of what I've experienced and learned in this "hub" world that is super important.
Pricing
This app prices per order - that's ok and there are other apps that charge a % per transaction which is much worse...but also apps where it's a lower flat rate in the "feed" world where that is the most critical factor, not inventory.

Feed World - I did a sync on 2 different apps and the other app was successfully able to pull in 214,000 + SKUs. This app, of course, is required to sync as well, and while it did do a successful hookup with Amazon Merchant, it wasn't successful with Shopify - with only 3,725 SKUs imported and it's stayed there for over 24 hours, so the app thinks it's done. It's not.

Inventory Management - App appears to be awesome in this arena. This would be unused functionality for me as I work on "made to order". But if inventory is important for you, it's a great thing.

Shipping Status Hub - This is huge that you can login to one area and update shipping status on multiple channels. They appear to also have Open API so I could integrate with my own supplier to make it easier to connect in the future.

E-Mail Hub - This isn't part of the app and it's possible other channels like Etsy and Amazon don't want to include this availability to a central hub...but that would be a game changer if I could also deal with communication from the hub. Perhaps even a hack to all you to connect a gmail account add simply add another tab. Communication is a major e-commerce "thing" and this app is focused on "Hub" and efficiency...just sayin.

Ultimately, I need Feed Import/Export to and from Multi Channel, Shipping Status, and some day a "Communication" tab to be the right fit for me. If inventory is your thing, it might be great for others...but definitely need a sync to work 100% of the time and it wasn't a good start from a Shopify standpoint.

They also have a huge discount that takes place but for only 24 hours...but I felt in a hurry to get things working and assumed I would be able to test things with the initial import...but it never completed.

Support is super fast and have a webinar to cover all aspects...but at the moment super impressed with the other app that pulled in all my products from Shopify, costs less, but has none of the bells and whistles this has for status....so, perhaps someday in the future I'll come around to this again...

Truly Art
USA
20 dager bruker appen