Avaliações (197)

Classificação geral
4,4
Número por nível de avaliação
  • 73% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 13% das avaliações são de 1 estrelas
3 de outubro de 2019

If you are managing AMAZON/ETSY/EBAY and are trying to keep track of inventory levels and pricings and also keep a clear and concise way to REPORT your orders/Invoicing/on a sweet and easy to use dashboard, literally they will do it all for you, trully recommend

Simply Uncaged Gifts
Estados Unidos
19 dias usando o app
30 de setembro de 2014

Sellbrite is a great tool for e-tailers selling on multiple sites. Brian is incredibly helpful. Once you get the hang of it,it is very easy to use.

Design your own clothes| Trendy Treat
Estados Unidos
17 dias usando o app
19 de julho de 2023

I have been rather patient with this app to give it a chance...but I highly suggest finding another alternative. The 2-hour update time is ridiculous, causing overselling. And most times the inventory still is still never accurate. Listings from eBay to Shopify do not sync properly. Sellbrite was still pushing out or showing inventory on items that I had at 0 or archived in Shopify. I completely deleted all active listings to prevent overselling several times to re-upload, which is the point of having software like this...but it fails. Small business owners will just have to cough up the money for a good integration, but this one IS NOT THE ONE.

Pink Sweetheart
Estados Unidos
8 meses usando o app
Sellbrite deixou uma resposta 24 de julho de 2023

We're very sorry to hear that you're unhappy with the app and experiencing an issue with syncing your listings. 2-hour syncs do come standard with the free plan that you’re currently on, but all of our paid plans come with 15-minute sync times. We'll be sure to reach out to you so that we can investigate any issues you’re seeing and work towards getting things working as intended.

Thank you. -Mike

3 de julho de 2020

so many futures are not available for the shopify users like FBA to other channels, very disappointing.

Market Sale
Estados Unidos
8 meses usando o app
Sellbrite deixou uma resposta 6 de julho de 2020

I'm sorry you feel disappointed by your experience with Sellbrite, but the good news is that you can use our standard edition of Sellbrite which still lets you connect your Shopify store but also gives you all the other features, like FBA. And, we just reduced the prices for that edition, so it's now even more affordable!

There's a good reason why we don't have FBA or other fulfillment features on the Sellbrite for Shopify edition (which is what you're using). With that configuration, Shopify is the master of all your inventory and orders, so connecting FBA to Sellbrite could cause a conflict. Instead, you can connect FBA to Shopify. Or, just use our other configuration.

20 de setembro de 2018

If you value your time, stay away from this app. The support is non-existent and delayed. They are good with the initial set up but if you have any issues after (which you will), forget about any timely resolutions. We couldn't publish any listings prior to Labor Day long weekend which is a huge weekend for us on Etsy, and we were told this is a Sellbrite shipping issue and considered a "blocker" and a credit would be provided. So far, after numerous emails, phone calls, nothing. They also effectively bounce you around from one support person to the other, so you sound like a broken record by the end of it. It's an app with significant glitches and it breaks often, it seems like they are working out the kinks on existing users. We used Nembol before and will likely be switching back, it's been such a terrible experience. As I write this, no one has reached out to discuss resolution of any of our issues. The support phone is not tended and the only option is to leave a message which we doubt anyone listens to. We have spent hundreds on an annual subscription thinking this would be better. We are learning that it's never a good idea to purchase an annual subscription before its been soundly tested on your store. Learn from us and stay away from this app.

GOAT Vintage
Canadá
7 meses usando o app
25 de agosto de 2023

Great online support & app seems to function well. It does require a little maintenance as sometimes it seems that features bug out. Really a great system and a huge time saver.

M&M Bird Toys
Estados Unidos
8 meses usando o app
Sellbrite deixou uma resposta 29 de agosto de 2023

Thank you for taking the time to provide us with this rating and review! -Mike

4 de abril de 2022

Their CS team has lots of issues. They will just make you wait for hours and hours. Maybe it's time to change service providers.

26off.com
Estados Unidos
5 meses usando o app
Sellbrite deixou uma resposta 5 de abril de 2022

We're sorry to hear about your negative experience. We can confirm that your case has been escalated, and the appropriate team is working to resolve the issue. You will be notified when there is an update or resolution. Thank you, and we appreciate your feedback.

5 de julho de 2022

Tech support is good - responsive, follows up. The problem is the Etsy integration using an older API that for example, won't associate the correct image with variants or worst yet - won't import the alt text you may have applied in Shopify so, you have to reapply all the alt text again in Etsy. Images updated in Shopify for an existing synced listing won't always update in Etsy unless you reopen the listing in the Sellbrite app and push the update. The app has randomly duplicated listings on Etsy that needed to be manually deleted in Etsy. The eBay integration has its own set of issues - for example, the business policies for shipping are not synced in the app so, they get overwritten in eBay. The title for the listings doesn't always stay in sync as the SB app doesn't apply the title template meaning that the old title doesn't get updated. Lastly, the images won't get updated automatically on eBay unless you push the update out again. Overall, the syncing speed is the slowest with Etsy then eBay, and then, WalMart. There are issues with the WalMart integration but, given WalMart Marketplace's repeated problems, it is hard to pinpoint the real reason demonstrated in the Sellbrite app - is it a WalMart issue or is it a Sellbrite issue? The glaring deficiency in tech support is a lack of screen sharing option so, you have to keep sending screenshots through the chat. In 2022, yup, we are still doing legacy tech support. In fairness, so far, every tech support person I have interacted with has been knowledgeable. It is hard to imagine that this is an app sold by GoDaddy. One would hope that with their resources, they would clean this app up.

Pino Shah Antiques
Estados Unidos
8 meses usando o app
Sellbrite deixou uma resposta 6 de julho de 2022

Thank you for taking the time to share your experience with the app, and for providing us with this specific feedback. We will be happy to share your feedback with our developers for further review. We encourage you to continue working with our live support teams should you experience any issues or if you have any additional questions.

21 de julho de 2020

I just started using sellbrite this week... I'm still setting it up but so far it's been very user friendly. Questions are answered quickly. Very happy.

Orange Umbrella Co
Estados Unidos
9 dias usando o app
Sellbrite deixou uma resposta 21 de julho de 2020

Thank you for the great review, Orange Umbrella! We're very happy that you're very happy, and we're always here to help.

28 de março de 2019

Great app to integrate with Walmart and Ebay. They also have great support staffs that is ready to answer any question.

Atlantic Collectibles
Estados Unidos
7 dias usando o app