Sellbrite , 192 則評價

整體評分
4.3
各級評分數量
  • 73% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
編輯時間:2020年4月16日

Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)

Aloha Eyes
美國
使用應用程式 大約4年
編輯時間:2020年9月3日

I use this app to manage my inventory in 6 marketplaces. As long as it is working and uploading tracking and counting things correctly it is ok, but if you have a problem and need support then you have to wait until they answer your request between 8am-5pm. They need to have customer support on chat that answer right away from the app instead of hours later with an email. When you ship multiple orders from many channels it requires efficiency.
Most of the time the software runs pretty seamless.

Plan B Fashionista Boutique
美國
使用應用程式 大約4年
Sellbrite 已回覆 2020年9月2日

Debbie- apologies for your frustration. Your support message came in last night after hours, and we weren't able to respond until first thing this morning. The good news is that the issue you reported has already been identified and fixed - less than 2 hours after our support team started today. That's pretty good customer service and problem solving by any industry standard, so we hope this is acceptable for you.

2019年3月14日

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

Synonyco.com
美國
使用應用程式 大約4年
編輯時間:2018年5月24日

After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.

Gossamer House
美國
使用應用程式 接近4年
2023年5月5日

Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.

ECOMARK Diamonds
美國
使用應用程式 3年多
Sellbrite 已回覆 2023年5月5日

We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike

2020年11月22日

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

CRC Beads
美國
使用應用程式 3年多
Sellbrite 已回覆 2020年11月24日

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

2023年7月14日

Sellbrite goes above & beyond the call of duty. I've been with them for about two years now & their customer service is beyond excellent!

Crystal’s Creations
美國
使用應用程式 2年多
Sellbrite 已回覆 2023年7月24日

Thank you very much for this wonderful rating and review! -Mike

2020年3月12日

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

Armor Bolt
美國
使用應用程式 3年多
編輯時間:2015年11月13日

A very unique piece of software with great customer service and an owner that stands behind his company and product. Make sure to do the 14 day trial and work with customer support to ensure the software works for your needs. Don't hesitate try it TODAY!!!

Orange Arrow
美國
使用應用程式 大約1個月
編輯時間:2023年7月24日

*Final Update* a little kicking a screaming and I got the needed attention. The issue is resolved'
*Update* apparently, I am somehow incorrect in my assessment despite reporting my concern a month ago. Apparently, the ticket was only created 6 days ago. I requested information regarding the ticket but was not provided any information or timeline. I guess customer service kept me informed and was actually trying to fix the issue when it was first reported. My multiple marketplace integrations is actually very important to Sellbright.

I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Sock Panda
美國
使用應用程式 接近3年
Sellbrite 已回覆 2023年7月24日

Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike