Avis (155)

Note globale
4,7
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
30 mars 2019

I used this app to help increase my conversion rate by offering flash sales, add additional item at a discount before checkout, and free gift incentives. I had a small glitch with my theme and support was extremely responsive and very helpful I love this app and it is going to stay as I already had increased sales!

https://unique-leather-bracelets.com

Unique Leather Bracelets
États-Unis
Environ 2 mois d’utilisation de l’application
26 avril 2022

Although the app is functional, it also loads a malicious, obfuscated Javascript file that looks for competing apps and where detected it unloads their scripts, breaking their functionality. When I flagged this to the Treedify team, I was curtly and disingenuously told that it "needs to check other apps to prevent potential conflicts to make the app work normally". There is no legitimate excuse for blindly disabling other apps that happen to provide similar functionality, and it is clear that this is done to illegitimately give the impression that these competing apps are faulty, to drive custom to Treedify instead. Very, very disappointing, and a great shame because the app itself does provide some very useful promotion tools (hence 2 stars).

U Perform
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Treedify a répondu 27 avril 2022

Shopify only allows automatic discounts from 1 source at checkout. So that 2 discount apps may skip each other. You can offer multiple automatic discounts via our app. Optionally customers can also apply 1 additional discount code which can be combined with app automatic discounts.

Modifié le 28 octobre 2020

I used this app to bundle my products as I need to sell two products at the same time, so the customer clicks only one time on the add to cart button and two products are added. But especially the developers are really fast en helpful. I've made 4 inquires and they fixed them all within less than an hour. The only change I would like to see is being able to customise the width of the add to cart button and the price above it, at the moment it's really small compared to the rest of the site. Really recommend this app.

Not Your Socks
Pays-Bas
Environ un mois d’utilisation de l’application
21 octobre 2022

Great Costumer service, they make some changes i want for nothing and in few hours. Excelente servicio al cliente, les pedi unos cambios y lo hicieron en menos de 1 día.

Tornillo De Cran
États-Unis
Environ un mois d’utilisation de l’application
4 décembre 2019

The customer support can solve my problems quickly and effectively. Also,
the staff is willing to help.

萌B殿堂
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
26 mai 2019

5 stars service . Lightning fast and very helpful. This app included all feature that i ever needed.

Vua Bán Lẻ
Viêt Nam
Environ un mois d’utilisation de l’application
Modifié le 2 janvier 2021

Alright, so I did have some problems at first with the app. I wanted to offer something on the "wholesale" tab with a quantity break. The way it is set up currently is non-intuitive. I stand by that. The message as is does not really incentivize the buyer. I had set it up incorrectly at first and buyers were getting huge discounts. You have go to in and change the offer message in order for it to make sense. That being said, the customer support is very good. I wanted to be fair and edit my bad review, but also deduct a star for the trouble it caused initially.

Heralogie
États-Unis
Presque 3 ans d’utilisation de l’application
Modifié le 8 mars 2020

I cannot recommend this app enough. It is the best app I have ever used. It is easy to setup, intuitive and effective. The app does exactly what you need it to. The customer-facing interface is smooth and professional.

I am a new shop owner and I am cheap so I tried to stick to free apps. I ended up with 4-5 apps that overlap to get the full suite of features I needed. The shop UI got cluttered, and the different apps have slightly different styles, so the customer experience is a total mess.

This app does it all and does it better than any of the other apps. I am only 3 days in and still have 12 free trial days left, but I am going to be very happy paying $15 a month for this incredible tool.

My only suggestion to Treedify is to improve your customer service communications. While my support requests are always acted on quickly and effectively, the communication is short and abrupt. It can come off as unfriendly. When I read your response to customer feedback, I can tell that the person writing the responses is probably a developer and not trained in customer service skills. This is going to hurt you a lot when you want to grow the company.

Simply Serenity Co.
Canada
Environ un mois d’utilisation de l’application
Modifié le 6 mars 2019

I can't believe how quickly and efficiently these guys handle special requests and attend to customer service request! AND this app is going to make us soooooo much $$$$. Thank you!

JDC, LLC
États-Unis
Environ un mois d’utilisation de l’application
10 janvier 2019

This app has proven to be one of the key features to making our store look attractive and user-friendly. In addition to their recommendation and sale tools, they even let customers tell you if a specific variant is sold out. Selly is definitely worth installing.

Smiley Comforts
Canada
27 jours d’utilisation de l’application