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I tried to cancel my subscription before the trial but there is no way of doing it in their app that's why i give it 1 star. I should always should have this option available, ridiculous.
Our app subscription will be cancelled automatically upon uninstallation in Shopify admin:
https://help.shopify.com/en/manual/apps/working-with-apps#uninstall-an-app
Customer service is beyond the worst, I have an Automatic discount with Shopify and when It comes with Automatic discounts it doesn't work with selly ask selly any advice. They just reply my ticket link
Here is a screenshot of our reply: https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2021-12-04_at_3.26.30_AM.png?v=1638592071
It is not just a ticket link. ...
I tried several apps before I found selly and I am so glad that I did. Not only is it super easy to use, is affordable, does everything I need -- they are so wonderful to work with. They responded to all my questions so quickly and were so helpful and willing to go the extra mile. I am so glad I found this app.
I would say the app does exactly what we expect it to do. Simple & pretty easy to use, although the design is outdated imo. HOWEVER, the customer service/support is absolutely unhelpful & unprofessional. I need them to help create my bundle as single product and they reply with a 1 liner support email. Basically they told me to create new product with their special tag. OK. Did that. Had 8 ...
The products are out of stock as in the attached screenshots:
https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2021-02-02_at_2.25.03_PM.png?v=1612279509
...
I keep being charged for an app that don't have. I talked to someone last month and got my issue resolved but I am still being charge for an app I don't use or have been deleted I want my refund please.
The charges were handled automatically by Shopify system by 30 day cycles.
There was a recent charge "DEC 29, 2021 – JAN 28, 2022" because the uninstallation was on January 2 ...
This is an excellent App for automatic Discounts, Adding Free Gifts to bag, Making sure offers don't overlap with each other... it does everything! Just what we needed. The support team is what makes all the difference though! They are super and fast and such a huge help! We asked for customizations and they were done sometimes in less than 5 minutes! The support team bring the to a whole other ...
Excellent service. We installed the app during Thanksgiving day and the developer still replied and assisted with the installation. The app is easy to use and has a lot of functions that seamlessly intergrated. 5 stars are well earned
Far and away the best app I've tried. Seamless install, delivered everything we want PLUS when I contacted them with a couple of questions the response was swift and more than helpful. 5+ star all round. Thank you!
Awesome support! After trying several app, we finally found a perfect app for our membership discounting.
Thanks to the people behind these great app, we finally able to provide discounts for members!
This is a great app really simple to use and lots of options. Integrates really well with No code writing.
I also needed a customer TAG to stop the app working when a customer is tagged with a particular TAG. This was so that a wholesale app I was using would work without any conflicts. The guys did this within 24 hours.
Great support.