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The rewards program part of the app is stone age, buggy as hell and totally unusable- it frustrates clients and infuriates me as a businessman . I am sorely regretting adding that part of the app. Unfortunately the attitude of the support is arrogant at best. The instructions are written more as a sales pitch than to be actually useful. So much of the rest of the app is really good, but the rewards program is just awful. I'm very concerned this has cost me regular high spend customers.
Thank you for your feedback. You do not have any offline store so that your POS reward can not work normally. Best regards.
I really love this app. It includes all increase AOV apps. Not only that, support team very very fast when i need help. Highly recommend <3
Came across Selly while searching for a quantity discount app for my store. If you're looking for a quantity discount app, look no further! Not only does the app create awesome and easy to use volume pricing options, it also has a complete tool box of other marketing tools like related products, upsells, motivators, and more. No latency or server issues like I've experienced with other apps, either...everything calls up seamlessly, fast, without errors, and inventory sync is quick. Oh, and the responsiveness and service from the Treedify team is excellent, too! Seriously, after some of the issues I experienced with several other apps, I'd give Selly 6 stars if I could. Well done!
Worst customer support ever! not worth the money, instead of fixing their app script the support ask me to delete the other apps because causing conflict with their apps, even though their script who causing an error on my site.
The script conflict is caused by another app. We've found a solution for this case. Thank you for your feedback.
Prompt customer support and app provides multiple options to generate additional sales. We use it for different methods to drive incremental sales.
I'm using the app for a few days only, but have to say that the customer support is very fast in answering my questions and solving the issues. Thanks!
I've only had this app installed for a few days but I already love it! I run an art based shop & have a lot of moving parts specifically rewarding my customers who also support me on Patreon. This app is easy to install and use. It allows me all sorts of wonderful combinations that let me reward different customers at different levels. Just perfect!
The app is just NOT customizable enough. It's not possible to change the text on buttons and it makes things too difficult for a customer to checkout with a BOGO offer, for example. Especially if you're like me and you want to offer a free gift but your product has many variants then this app is likely not for you. Tried to to replace another BOGO app used in the past and just not getting the conversions I would like.
Tried to speak with support but they seemed unable to understand what I wanted to do. Possibly a language barrier, not sure.
You can edit any text via Settings > Translation. The offer does support multiple variant. Please check your inbox.
Super easy set up looks very professional. I would recommend this product to any store. Love it!!!!!
This app is amazing! We used the upsale pop-up function and the bundle function, and are looking to get more sales with it. Tried it for a week so far, and the support from the team has been absolutely fantastic. They were prompt and accommodating to our requests, and were super helpful!