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Finally found a good application to create labels and keep an eye on the shipment status. Aftersale service is very fast and helpfull!
What can I say, a shipping tool that does not give accurate shipping prices for shipping destinations (leading to higher charges later and unknown at the time of sending). You better not have to send multiple packages for a single order to a destination where customs are charged. Dimensional weight? Not a thing in this app. If you only send small, single packages per order, it might work well for you, but it just lacks a lot of functions that I would expect from a shipping app.
Wir nutzen Sendcloud seit dem ersten Tag und sind super happy. Großartiges onboarding, einfachste Handhabung, super Support! Eindeutige Empfehlung von www.orilabo.com
Ik gebruik sendcloud icm Shopify en ben uitermate tevreden over deze koppeling. Het is gemakkelijk te integreren. Sendcloud werkt overzichtelijk en er zit een behulpzaam customer service team achter.
Nos han ayudado mucho por su precios de envio mas bajos que otras empresas y la buena comunicacion y amabilidad de su equipo, siempre estan ahi cuando necesitas ayuda. Muy recomendado!
Perfect! Using this app for a few months now and i love it! :) Very userfriendly and a good customer service in case of questions!
I was happy with this app and the service until one of my packages got lost. I followed the complaint procedure (started in March 2016) and I'm still waiting for my money. Very time consuming and disappointing.
Très content de cette solution! Je gagne beaucoup de temps et l'expérience pour mes clients est bien mieux. Je recommande!
At the beginning everything was nice, but their service has been worsening over the last months.
It takes them over a week to let you know where a parcel has been delivered. It happens, more and more, that parcels are left at some neighbour and the information of where exactly the parcel has been left is not provided.
We have to manually request this info, and we get it a week later, which is not acceptable.
Also, upon the worsening service of the carriers, they keep on saying that it's not their fault, that they are only in between. But if I work directly with a carrier, at least I have an account manager at which I can make complaints.
With Sendcloud, they say that Carriers don't accept complaints about missing pick-ups for example, which makes no sense.
So, I DON'T recommend Sendcloud anymore. Their service idea is good, however, the execution has a lot of room for improvement.
Great App, Sendcloud saves me so much time.
App works flawless.
Their website is fast and well structured.
100% recommended, give this a try!