Sendcloud | Shipping Platform

works perfectly with shipping rules etc.

alles in ordnung

We use the app for a part of our shipments. It's very easy to use and saves a LOT of time! Support service is always there if you need something.

Great App, Sendcloud saves me so much time.
App works flawless.
Their website is fast and well structured.
100% recommended, give this a try!

Wir waren vorher mit unserem Shop bei einem anderen Anbieter. Bis wir Sendcloud getestet haben. Wir sind - kurz gesagt - begeistert! Zum Einen ist die Bedienung und der Ablauf klasse, aber auch der Support! So geht ecommerce heute!

Easy to use. A really good option to make shippments.

Very good app for fullfilling orders. Good interaction between SendCloud and Shopify and between Sendcloud and Bpost. Easy to set up.

Great platform and user friendly!

Very happy in the beginning. Till I realized all my Customer dashboards are showing wrong shipping information to my Customer. By "all" I mean for at least all my latest 60 orders. I started receiving Customer complaints. The shipping dates shown to my Customer on the sendcloud dashboard, were 3 weeks ahead of the actual shipping dates!!
I contacted the Customer Service and they explained this is a known bug, and this can only be fixed for the future orders. I had just to deactivate and activate a page to fix it. As a Customer I expect if there is a known bug in the system, I will be informed asap of such bug. Is it so difficult to inform via Newsletter all your Customers about this problem? If sendcloud can´t do his basic job (showing shipping information to the Customer) and is not able to inform his Customers about this, the app is not worth the price.

I understand bugs can happen, but not informing your Customers about it to be able to fix it, is just unacceptable.

Please, KEEP YOUR CUSTOMERS UPDATED ON ANY BUGS AND REQUIRED ACTIONS to avoid such bad user experiences like mine.

Therefore 1 star review.

Genial de momento todo sencillo