Sendcloud

Sendcloud

by SendCloud

Save time on your most frustrating process: Shipping!

4.5 of 5 stars(81 reviews)

Save minutes on every order

Automate and streamline your shipping, picking and packing process and customise your workflow to save time and money.

Exceed customer expectations

Superb customer experiences drive brand loyalty and consumer trust, perhaps non more than the delivery experience.

Returns that drive loyalty

Returns are inevitable and can be a bottleneck for retention and growth. Drive loyalty and growth with our return portal.


About Sendcloud

Sendcloud enables more than 15,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping.

Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal.

Get your store ready for international growth with the scalable Sendcloud shipping platform.

 

Combine carriers and shipping methods

Why rely on one carrier when you have different shipping needs? Activate up to +25 international carriers and switch with one click between them. Choose to upload your own carrier contract or ship directly with any carrier using our pre-negotiated shipping rates.

Supported carriers:

  • DHL
  • DHL Express
  • DPD
  • UPS
  • GLS
  • PostNL
  • bpost
  • Correos
  • Correos Express
  • Colissimo
  • Mondial Relais
  • Colis Privé
  • Lettre Suivie
  • Chronopost
  • Austrian Post
  • Deutsche Post
  • Sandd
  • Red Je Pakketje

 

Benefit 1: Increase conversion with an optimised checkout

Offer customers the best carrier- and delivery options at checkout. Easily integrate all carrier service point pickers, offer home delivery, same day delivery, evening delivery, and any other delivery method you can think of.

 

Benefit 2: Automate and ship your packages in minutes

Automate and streamline your shipping, picking and packing process and customise your workflow to save time and money.

  • Print shipping labels in bulk from your order overview.
  • Create your own custom automation rules to ship error free.
  • Use our picking solution to manage order processing, picking and packing * effortlessly.
  • Go Global. Automatically generate (paperless) customs documents.
  • Schedule pickups or drop off your packages.

 

Benefit 3: Exceed customer expectations with branded tracking mails and tracking pages

Superb customer experiences drive brand loyalty and consumer trust, perhaps non more than the delivery experience.

  • Customise tracking with your logo, text and brand colours.
  • Add a promotional banner and your Instagram feed to your tracking page.
  • Send the right message at the right time.
  • Go global with automated multi-language tracking mails and pages.

 

Benefit 4: Return portal that drives customer loyalty and growth

Returns are inevitable and can be a bottleneck for retention and growth. 95% of customers that have a good returns experience report they would buy again, make sure you nail it.

  • Self-service branded return portal
  • Offer multiple refund methods.
  • Get a full overview of return shipments.
  • Get insights in the return reasons.
  • Designed to help you scale globally.

 

Integrates with

  • postnl,
  • dpd,
  • bpost,
  • dhl,
  • colissimo,
  • ups

Media gallery

Support

Pricing 14-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Essential

Free

  • Use our pre-negotiated shipping rates

  • Service points in your checkout

  • Branded return portal

Small Shop

$45/month

  • Add your own carrier contract

  • Branded track & trace page

  • Schedule pick-ups with carriers

Large Shop

$99/month

  • Widgets on track & trace page

  • Dedicated CS agent

  • Unlimited shipping rules

Business

$199/month

  • Pack & Go picking solution

  • Remove SendCloud watermark

  • Dedicated account manager

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.5 of 5 stars
Based on 81 reviews

  • 5 of 5 stars
    81% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    9% of ratings are 1 stars
    (7)

Most recent reviews

SKINCARE FRANCE

Partage d’expérience 48H après mes…
Partage d’expérience 48H après mes premières impressions d'étiquettes. Après tout un tas de problèmes de gestion de relais colis avec des solutions concurrentes, tout a marché du premier coup avec le module SendCloud pour mon shop prestashop.
J'avais deux problématiques propres à ma façon de travailler, j'ai pu faire une demande d'assistance, réponse claire, précise et rapide quelques heures après. Et tout ça est gratuit pour moi car pour l'instant le forfait de base me suffit.
Je pense acheter le kit imprimante thermique qui a l'air pas mal, avec le mode "one click" de SendCloud...
Bonus sympa : SendCloud gère mes 2 différentes marques, ce qui me permet d'ajuster le nom de l'entreprise qui expedie visible sur l'étiquette. Le logo de la marque apparaît aussi sur l'étiquette, sympa... et "pro".

AGNES

Vlotte afhandeling van online bestellingen. Als kleine ondernemer ben ik met duizend en één dingen te gelijk bezig, Sendcloud zorgt voor een vlotte afhandeling van de online bestellingen zodat ik geen tijd verlies aan onnodige handelingen. De integratie met Shopify is eenvoudig en alles loopt perfect. Bestellingen online komen meteen op het SendCloud platform en is zeer overzichtelijk. Daarnaast is het retourplatform heel gebruiksvriendelijk voor de klant maar ook voor ons.

MYINTOX

As a technical service provider we recommend to use Sendcloud.
For us, the connection to shopify was very intuitive and offers us many possibilities.
On the other hand, the tool offers our customers a nice user interface in which even technically inexperienced people can find their way around immediately.

I can only recommend Sendcloud to anyone who is looking for a tool to help them process their online orders.