Sendcloud

Clear and concise layout. user-friendly and the helpdesk is also professional and will help you on your way.

Insuring via X-Cover with Sendcloud makes it even easier to act quickly with the customer.

We have been working with SendCloud for over 5 years and were initially very satisfied. In the past, there was always a dedicated contact person, and any minor issues were resolved quickly and efficiently. However, things have drastically changed. Nowadays, it feels like there’s no one who truly knows your case or is available to help. The software struggles to keep up with Shopify updates, leading to recurring problems that they seem unable to fix. Support tickets are often ignored, leaving us feeling unheard and frustrated. For the price they charge, this level of service is simply unacceptable. Very disappointing experience.

We zijn over het algemeen zeer tevreden met Sendcloud. Makkelijk versturen van pakketten en mooi geïntegreerd met Shopify.
Enige minpuntje is dat Sendcloud bij een klant zelf een ophaalpunt had geselecteerd terwijl ze gewoon haar thuisadres had op gegeven en dit thuisadres ook op het verzendlabel stond. Nu moeten we steeds controleren of dit wel klopt.....

If you try to activate your own contracts it does not work. After contacting their CS and its been more than a month that they have not solved the fact I can activate my own UPS contract, and they gently told me that its a me problem, no clear guideline of when the issue will be solved....

Customer care agent was kind, and I feel sorry that she has to deal with a product that is clearly not ready for mass adoption.

If you ship anywhere else than the European Union this products is clearly not for you...

Best app for shipping, easy and great integration