Sendcloud

Sendcloud

提供免費方案。 14 天免費試用。
評分 (3.5)
評價
開發者

應用程式相關資訊

發布日期

2015年7月29日

語言

荷蘭文、 英文、 法文、 西班牙文、 義大利文,以及 德文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

PostNL, DPD, DHL, UPS, Royal Mail, Evri

Shipping & Returns automation to help your business grow.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more. 更多
  • Create and print shipping labels in just a few clicks.
  • Access to a large range of carriers. Use Sendcloud's rates or your own contract.
  • Stay top-of-mind after every sale with branded tracking emails and SMS.
  • Offer customers a smooth returns experience with a branded return portal.
  • Track all your delivery and returns data in one, centralised hub.

定價

14 天免費試用

SendCloud 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Free

免費

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

月費 $25

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

月費 $75

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

月費 $149

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

Free

免費

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

月費 $25

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

月費 $75

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

月費 $149

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

237 則評價

整體評分
3.5
各級評分數量
  • 76% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 15% 的評分為 1 顆星
2024年2月3日

Pour le bon côté, installation rapide, tarif intéressants.
Pour les envois colissimo direct et lettre suivis ça semble aller.

Pour le mauvais...

L'interface date de 2010 bootstrap style. Pas ergonomique et lente.
Les règles d'expédition ne sont pas pratiques et mal expliquées.

Le pire ce sont les points relais. J'ai d'abord travaillé avec colis privé mais les points relais n'était plus existant lors de l'impression et il fallait tout sélectionner à la main et vérifier avant sur le site colis privé si le point existe toujours. La galère...

Je passe donc chez chronopost, je signe un contrat, et hop, première étiquette envoyée au sav chronopost pour vérification. Et le relais n'existe plus. Chronopost met à jour en direct ses listes mais pas chez sendcloud.

Les deux fois ont me dit que c'est le transporteur le problème mais force est de constater que ce n'est pas le cas. Le pire c'est que les retours du service informatique mettent des lustres.

La Mousse à Plouf
法國
使用應用程式 1年多
2024年1月10日

Très satisfaite de l'appli. Le SAV est très réactif, et les problèmes résolu rapidement.

Shiny Boutik
法國
使用應用程式 11個月
2023年10月26日

Service client très très long. 4 à 5 jours pour donner une réponse (pour de la logistique c'est trop long). L'account manager n'est plus disponible dès la 1ere minute après l'installation. Personne ne répond jamais au chat ou sinon en attendant parfois 1h environ.

La Crique
法國
使用應用程式 6個月
2023年10月4日

Very disapointed by their service, they just announced they will double my subscription fee and I will have less features than before. I have been a loyal customer since 2020, shared feedback on improvements but you lost my faith and loyalty. Hopefully a bell will ring and you will put customer satisfaction as one of your priorities... this before money ;-)

Sorry but I can't accept paying twice for a service with less features.

Les P'tits Canons
比利時
使用應用程式 3年多
2023年9月19日

At the beginning everything was nice, but their service has been worsening over the last months.
It takes them over a week to let you know where a parcel has been delivered. It happens, more and more, that parcels are left at some neighbour and the information of where exactly the parcel has been left is not provided.
We have to manually request this info, and we get it a week later, which is not acceptable.
Also, upon the worsening service of the carriers, they keep on saying that it's not their fault, that they are only in between. But if I work directly with a carrier, at least I have an account manager at which I can make complaints.
With Sendcloud, they say that Carriers don't accept complaints about missing pick-ups for example, which makes no sense.
So, I DON'T recommend Sendcloud anymore. Their service idea is good, however, the execution has a lot of room for improvement.

HOMO NATURALS
西班牙
使用應用程式 1年多

應用程式相關資訊

發布日期

2015年7月29日

語言

荷蘭文、 英文、 法文、 西班牙文、 義大利文,以及 德文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

PostNL, DPD, DHL, UPS, Royal Mail, Evri

由 SendCloud 建置

關於「SendCloud」

平均評分 3.5 顆星

已有 8 年為 Shopify 應用程式商店開發應用程式的經驗

Stadhuisplein 10, Eindhoven, 5611 EM, NL

支援服務

傳送訊息

support@sendcloud.com

開發者無法直接以繁體中文提供支援。

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