Sendcloud ‑ Shipping & Returns

Sendcloud ‑ Shipping & Returns

by SendCloud

Grow Faster With All-In-One Shipping Platform For E-commerce.

4.5 of 5 stars(176 reviews)

Save Time on Every Order

Automate manual work, streamline picking and packing process, and manage all your parcels from one, easy-to-use dashboard.

Increase Conversions

Offer your customers a wide range of delivery methods and low shipping costs with our multi-carrier solution.

Drive Customer Loyalty

Send branded delivery tracking emails & pages, and provide customers with a simple, self-service return process.

About Sendcloud ‑ Shipping & Returns

Handle your Shipping Faster & Easier. Over 15.000 European stores already do.

Your online store is completely unique, and we understand this well. We will automate your shipping process so that you can focus on growing your business.

"The order and shipping process has now become one and is now super smooth! This saved us 60 to 70 hours per year!" ~ Shortbox Comics


Create & Print Shipping Labels in no Time

Get all your orders automatically imported to Sendcloud where you can print labels in bulk or one by one, but without copy-pasting anything.

Create shipping rules to automatically assign the correct shipping method to your orders.

"Works perfectly with Shopify, takes a lot of work off your hands! (...) With sendcloud: press 1 button and it’s done! I am super satisfied" ~ Treasure Collection


Have 25+ Carriers and All Delivery Methods at your Disposal

Easily integrate carriers' Service Point pickers, offer Same-day, Saturday, Cash on delivery, and other delivery methods.

"I can finally offer affordable shipping options to my customers. Easy to work with and there's a solution for every shipment, no matter the destination or the size." ~ WAY Coffee Roasters


Send Customised Tracking E-mails & Pages

Make customers remember your brand by customising tracking pages and emails using your brand’s logo and colours.

Boost engagement and grow your followers organically by linking your social media accounts.


Speed up your Picking & Packing Process

Use our Pack&Go system to streamline work in your warehouse.

Use Barcode Scanner Support to print the corresponding shipping label as soon as the barcode is scanned.

"(...) great interface and the Pack&Go is a great tool! Thank you!" ~


Provide Great Return Experience

Make it easier for customers to return their orders and understand the reasons behind returns by setting customized return portal.

Save your time and you Customer Support team's time.


Shipping globally? Get documents for customs clearance.

Generate customs forms and commercial invoices along with your shipping labels.


Set it All up in Minutes. It's easy as a pie.

"Amazingly simple setup process. API connection with major marketplaces and with our webshop was very easy. The process of addressing and creating labels for packages became super quick. Exactly what we needed. Issues are solved quickly - customer service is excellent." ~ Business owner, Capterra


Supported carriers:

  • DHL
  • DHL Express
  • DPD
  • Royal Mail
  • Hermes
  • UPS
  • GLS
  • PostNL
  • bpost
  • Correos
  • Correos Express
  • Colissimo
  • Mondial Relay
  • Colis Privé
  • Lettre Suivie
  • Chronopost
  • Austrian Post
  • Deutsche Post
  • Sandd
  • Red Je Pakketje

Integrates with

  • PostNL,
  • DPD,
  • DHL,
  • UPS,
  • Royal Mail,
  • Hermes

Media gallery


Pricing 14-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.



  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Branded return portal

Small Shop


  • Add your own carrier contract
  • Branded track & trace page
  • Schedule pick-ups with carriers

Large Shop


  • Widgets on track & trace page
  • Dedicated CS agent
  • Unlimited shipping rules



  • Pack & Go picking solution
  • Remove SendCloud watermark
  • Dedicated account manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars

Most recent reviews


Definitivamente la mejor herramienta para gestionar la logística de tu negocio. Atención excepcional, se integra perfectamente con Shopify, muy sencilla de usar y precios más que razonables. Esta herramienta nos ha permitido mejorar enormemente nuestro servicio y nuesta relación con nuestros clientes. Un 20 de 10.

Shopify makes sure you have less work, no more typing addresses with the chance of making mistakes! It makes shipping cheaper too, so what more could you wish for!?


Sendcloud ist gut solange man keine Probleme, Versicherungsfälle oder ein hohes Sendungsaufkommen hat. Sobald dies der Fall ist, ist man Gefangener zwischen DPD und Sendcloud. Erster Negativpunkt: Es werden ständig nachträglich Zusatzgebühren von der DPD eingefordert für Pakete die angeblich zu schwer (mehr als 5kg), jedoch können all unsere Pakete nicht mehr als 1kg wiegen. Widersprüche werden schlichtweg über Monate hinweg nicht beantwortet, DPD behält das Geld ein und Sendcloud verlangt es trotzdem ein (AUCH PER INKASSO!), anstatt es zurückzuhalten. Zweiter Negativpunkt: Jeder Versicherungsfall, aber auch wirklich jeder Versicherungsfall wird von der DPD abgelehnt, auf Grund von angeblich unausreichender Verpackung. Komisch, dass wir damit bei DHL nie Probleme haben. Auch hier werden Gelder von Sendcloud verlangt, keine Versichungssumme ausgezahlt und Sendcloud hält das Geld gegenüber der DPD nicht zurück, sondern lässt die Fälle über Monate hinweg einfach versickern. Dritter Negativpunkt: Ansprechpartner ist Sendcloud, Vertragsnehmer bei Auszahlungen aber angeblich die DPD, bei Zahlungen sieht es aber wieder anders aus, diese werden rigoros von Sendcloud (nicht der DPD) eingefordert. Man hat hier also absolut keine Machthabe, und die Gesetze des BGBs (z.B. Zurückbehaltungsrecht) meint Sendcloud mit ihren AGBs ausgeschlossen zu haben. Absolut nicht zu empfehlen!