Avis (5)

Note globale
3,6
Nombre d’avis par note
  • 40 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 20 % des avis sont des avis à 3 étoiles
  • 20 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
Modifié le 4 juin 2025

Varios problemas desde el principio. La atención al cliente es prácticamente nula, cuando he podido hablar con Verónica, muy bien todo. Pero hubo problemas con el servicio externo que tienen y nunca puede recibir respuesta, porque les devolvían los emails.

Para evitar algunos problemas, que los problemas eran varios, al principio. Hay que activar la app en el tema de la tienda, si no lo hacen probablemente tengas los siguientes problemas: suscriptores antiguos que no aparecían suscritos y hay que hacerlo a mano, suscriptores nuevos que no se suscriben automáticamente y tendrás que volver a hacerlo manualmente.
Así que esta parte se solucionó activando la App en el tema de la tienda.

Y el fallo grave de verdad, por lo menos en España, es que enviando campañas de email a suscriptores, intenté darme de baja con un email de prueba que tenía entre los emails de la campaña, llegué hasta el final y todo parecía correcto de cara al cliente. Te decía que te habías dado de baja correctamente. Pero al comprobar la lista de suscriptores, seguía ahí y con la suscripción en activo. Me puse en contacto, abrieron una incidencia nueva y tras varios días de espera y ni una respuesta (por el problema que mencioné antes). Decidí desinstalar.

Se han puesto en contacto conmigo y están intentando solucionarlo pero el GDPR en la UE me impide usar la app si quiero evitar problemas legales.

Por lo demás la app me pareció sencilla y fácil de usar. Por eso, cambio mi reseña y le doy 3 estrellas.

SonrieTee - Tienda Online de Camisetas Personalizadas y Productos con Enfoque Ecológico y/o Sostenible
Espagne
12 jours d’utilisation de l’application
6 février 2025

Just got SENDER for my site and I would have been totally lost but thanks to Lucas, he got me all setup and running really fast!

I've created my first form in under 5 minutes and it's on my site already! Loving SENDER already, thanks again Lucas for the awesome help!

Backyard Movie Theater
États-Unis
Environ 16 heures d’utilisation de l’application
2 avril 2023

Sender.net has been a fantastic addition to my store. The automation and segmentation features have improved my customer engagement and increased sales. Five stars!

E-Wheel
Pays-Bas
2 jours d’utilisation de l’application
20 février 2024

I would use it, but I had a problem with installation, domain, and email confirmation; I had to contact support via email to do so (it took a few days)... Support asks basic questions such as "Did you check your Trash folder?" and disappears till the next day, etc. Main issue: Every morning, the app moves from Installed to Uninstalled by itself... Support couldn't help (maybe they can, but one email a day is not worse it)...

So, I'm moving to another better-developed app.

Gymish
États-Unis
6 jours d’utilisation de l’application
Modifié le 11 février 2024

I got everything all set up at Sender.net, imported my list from my old email marketing app, set up the automations and everything, and Sender won't attach to my shopify account for some reason. Reached out to the chat support and "John" told me that MAYBE someone would look at it, and MAYBE someone would get back to me, but don't call them, they'll call me. That was it. So... I guess I'm moving on to another company and wish I could get the past two hours of set-up time back.

Sender did fix the issue, and since then has sent at least three emails asking me to delete this review. I'll upgrade to two stars for fixing the issue, but the review is really about the absolutely awful service from John. And it was awful. He really underscored that my issue would not be a priority for their tech support. Based on information from him, I moved on.

Wallypop/Boulevard Designs
États-Unis
5 minutes d’utilisation de l’application
26 juillet 2025

When it comes to email marketing software, it's important to be able to communicate with customer service whenever issues may arise - or have questions, in general, especially when you're getting used to a new system. Michael is superb : )

My Store
États-Unis
13 janvier 2025

Very good email Marketing tool! I have used several and this is the best by far as it's very affordable : the free plan lets you build up your list and has enough features to send great campaigns.
Setting the app up is very straightforward. I had a couple of questions regarding some features and the support team was very responsive (Skylar was a big help!).

Miss Valkyrie
Royaume-Uni
9 jours d’utilisation de l’application
28 octobre 2024

TechNestl
Royaume-Uni
1 minute d’utilisation de l’application
25 mars 2024

This email app is amazing! It's super easy to use and set up. It's helped us connect with customers and build loyalty like never before. Definitely a must-have!

KiddoFinds
Royaume-Uni
3 jours d’utilisation de l’application
16 mars 2024

It’s great to have everything in one place will plenty of support.

ZippyRew
États-Unis
1 jour d’utilisation de l’application
15 mars 2024

Super easy to setup, interface is modern. offer built-in templates for email campaigns. the app also offers some automations. i hope it will help me to generate sales. :)

Swift Zone
États-Unis
20 janvier 2024

I've been using Sender for my email marketing and SMS. It's really helpful for my business. I can create emails and send them to lots of people. It's easy to understand, and I like it a lot.

Gadget Swift
Pays-Bas
Moins d'une minute d’utilisation de l’application
11 janvier 2024

I've been using Sender for my email marketing and SMS. It's really helpful for my business. I can create emails and send them to lots of people. It's easy to understand, and I like it a lot.

Covers Crafty
Pays-Bas
Environ 2 mois d’utilisation de l’application
4 décembre 2023

It’s great to have everything in one place will plenty of support.

Alfa Cases
États-Unis
24 jours d’utilisation de l’application
24 novembre 2023

Out of all the email apps I've tried, this one is my favorite. It's not confusing, and I can find everything easily. It's like playing an easy game with all the cool features. I'd give it a zillion stars if I could!

Man Metal
Pays-Bas
21 jours d’utilisation de l’application
16 novembre 2023

Sender is great email marketing app. Easy to setup and use and has gave us option to automate our email campaigns. hopefully it will help in increasing our sales.

Style Stitch
Pays-Bas
13 jours d’utilisation de l’application
5 mai 2023

Sender suspended my account right after the payment, no specific reason provided, just 'check our terms and conditions', have NOT sent any email, they just scammed me...

fenerdata
Norvège
6 jours d’utilisation de l’application
4 mai 2023

I appreciate how Sender.net makes it easy to segment my email list. Being able to send targeted messages to specific groups of subscribers has been a amazing for my business. Also, the email personalization feature in Sender.net is top-notch. I'm able to send targeted messages to my subscribers based on their behavior and interests, which improves engagement.

Click Cart
Pakistan
2 jours d’utilisation de l’application
1 mai 2023

I've used a few different email marketing platforms, but Sender.net is by far my favorite. The interface is modern and intuitive, and the features are robust without being overwhelming.

Itacave
Italie
4 jours d’utilisation de l’application
30 avril 2023

Sender's automation workflows have saved us hours of time each week. We can set it and forget it, knowing that our customers are getting the right message at the right time.

Fit Frenzy
Pakistan
Environ 8 heures d’utilisation de l’application
29 avril 2023

One of the best things about Sender.net is their customer support. I've reached out a few times with questions and they always respond quickly and go above and beyond to help me out

Sun Shark
Pakistan
2 jours d’utilisation de l’application
5 avril 2023

Sender has been a valuable asset to my Shopify store. Their advanced automation features have saved me time and effort, allowing me to focus on other aspects of my business. Kudos to the team!

Smart-Empire
Pakistan
5 jours d’utilisation de l’application
4 avril 2023

Impressed with Sender's customer support! They've been incredibly helpful and responsive, making it easy for me to set up and manage email campaigns. A+ experience!

Ever-Best
Pakistan
1 minute d’utilisation de l’application
Modifié le 6 mars 2023

Nothing but good words for this platform. Friendly customer service and easy to use tool. Connected my store in minutes, added forms and getting the automations ready. What else could I ask for? GOOD.

TechHiveCart
États-Unis
6 jours d’utilisation de l’application