They give us $20 credit and we paid an extra $15 to the ad balance. When we sent the campaign it only sent $5 worth of SMS to 200 customers. But took a total of $34+ from an account and make a balance of $0.
No details on the Campaign. No way to get the number of the receiver when sending a campaign. And where is our money?
Thank you for your message and for being our customer. Our support and development team is always here and ready to assist you with any issues that may arise. We have investigated the matter and found that your selected campaign sent 2420 amount of sms and cost $39 amount of dollars.
We’d love to have you back as a client. We’re happy to give you $20 to your account, so you can use the app.