Brevo , 79 reviews
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I left Mailchimp after reaching their 2,000 subscriber limit to go with Sendinblue and I am happy with the move.
The drag and drop is very easy to design the newsletter. Their email support is outstanding: fast and really helpful.
Hi, thanks so much for your kind words and wonderful review, we truly appreciate it! We'll pass along the compliments to our support team and if you ever have more questions, you know where to find us :)
Ottima integrazione per ottimizzare i tempi delle spedizioni. Puoi integrare i tuoi contratti o utilizzare i corrieri a loro convenzionati. Ottimo anche il servizio reverse.
Das Tool zur Erstellung von Mals funktioniert. Leider hört es damit auch an. Der Import der Kontakte ist nicht DSGV-Konform und der Support mit Abstand der schlechteste, den ich jemals erlebt habe. Anstatt zu helfen, dreht man sich im Kreis. In der letzten Mail hieß es plötzlich, shopify hätte Probleme beim Import. Da fragt, man sich schon, warum das nicht behoben wird. Das bedeutet, dass die App für Kunden nicht nutzbar ist.
Very convenient and understandable application, good price for beginners
I am recommended
Thank you
Customizable workflows, automation, simple intuitive interface, GDPR compliance. Of course, it takes time to figure this out. But Sendinblue has detailed text help and has video explanations. And if you run into difficulties, the support works well. I have had a positive experience with Sendinblue.
Sendinblue est un de nos principaux outils d'entretien de relation avec notre communauté. Simple d'utilisation. Service client réactif.
We are so happy we switched over to Sendinblue, so far we're very impressed with it. Their pricing is reasonable since it's based on emails sent and not on number of contacts. We also started using their automation tools to send a welcome email to our new subscribers. We put together our first automation in only 10 mins and it works! Thank you Sendinblue team for providing such a fantastic, affordable service.
I used this app in the past and in the middle of a very high time, my contacts and emails were frozen. We could not do any marketing for a while for an "investigation" to finish. Later it would literally be black friday weekend and our email service was frozen again for yet another "investigation" and no one answered us throughout the whole holiday weekend and even after cyber Monday. They do not care about your success and this is really the worst CS experience Ive seen.
Dear Apostolic Clothing,
I'm Noelia Santa Ana and I'm the community and brand builder at Sendinblue. I'm really sorry to hear that you had a bad experience with our Shopify plugin and platform. Working in marketing myself, I completely understand why you would be so frustrated with all of these issues and investigation processes at such a critical time of the year.
I have raised this issue to our product team. They are very aware of the current problems our plugin has every time a user makes any customizations. We are actively working on relaunching an improved plugin to avoid these complications in the future.
Thank you again for your feedback, and please accept our deepest apologies for letting you down during a high season. We are certainly striving to be better, and we can only do that if we know when we mess up.
If you're open to it, I would be happy to connect with you on LinkedIn to discuss your journey with Sendinblue a bit more as well. Feel free to reach out!
Noelia
j'utilise depuis quelques mois Sendinblue pour la gestion de mes mails et suis entièrement satisfait. une petite prise en main est nécessaire pour ceux, qui comme moi, découvrent ce genre d application, mais le support technique, très réactif et à l’écoute aura répondu à toutes mes interrogations. je ne peux que recommander.
Unfortunately the tutorials are outdated with wrong data and my initial communications with customer service were useless as they kept directing me to the incorrect tutorials. It also took 8 hours for me to get a reply each time. I eventually got Jillian who saved the day. The instructions I received were spot on. The program has great potential. If the tutorials were better then they would get less cases. Other than that, we like SendInBlue. I just hope they step up their educational and customer service game.
Thank you for your review. We have some exciting new features that are coming soon, and improving the onboarding experience is certainly on our road map. Happy to hear that you are liking Sendinblue so far, if you ever need assistance please reach out to support!