Sendinblue Email Marketing
Développez votre relation client via email marketing & SMS
Spécificités de l’application
-
Vitesse testée : impact faible sur votre boutique en ligne
Section des valeurs clés
Synchronisez vos contacts
Ajoutez automatiquement vos clients et leurs commandes et envoyez-leur des newsletters au design responsive grâce à notre puissant éditeur.
Améliorez votre délivrabilité
Assurez-vous que vos emails les plus importants à la boîte de réception avec une plateforme conçue pour la délivrabilité.
Communication multicanale
Outre l'email, communiquez avec vos clients par SMS : envoyez des campagnes SMS et SMS transactionnels directement depuis votre backoffice.
Sendinblue Email Marketing
Date de lancement
S'intègre à
- Privy
- OptinMonster
- HubSpot
- Google Analytics
Sendinblue Email Marketing
Date de lancement
S'intègre à
- Privy
- OptinMonster
- HubSpot
- Google Analytics
Tarifs
Frais externes peuvent s'appliquer. Ces frais sont facturés par un fournisseur externe et n'apparaîtront pas sur votre facture Shopify.
Gratuit
Avis
La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.
Third of Life
CRM funktioniert nicht! Keine Bestell-Daten für B2C Ecommerce werden übertragen. Kundenservice und IT konnten monatelang keine Lösung finden.
Réponse du développeur
Hi there, thanks for the feedback. Our growth & integrations team will reach out to you and see if we can get some of your issues resolved. Look for an email from Dulé in your inbox soon.
Premier Table Linens
They want an unrealistic open rate of 10% for the emails, we've been in business for over 10 years and when we imported all our contacts to this service obviously they are going to be thousands of emails, probably from customers that doesn't remember us or that the email is no longer working. They put our very first campaign on pause and suspended the account. They are impossible to work with and wanted us to segment and manually review over 100,000 emails to make sure they are still good, like are you for real? Don't even bother setting up the account, unless you have only 50 contacts only they will cancel your account.
Réponse du développeur
Hi Lilian, thank you very much for taking the time to write a review about your experience with Sendinblue. I’m sorry to hear that you’re unhappy, I will ensure our team reaches out shortly to provide you a refund.
In order to optimize deliverability for all of our customers, and protect your brand reputation as well, we need to take care of our sending infrastructure.
Our recommendation is to remove contacts that you didn't engage with in the past two years and create customer segments on Shopify.
Why? Not every contact in your mailing list is equal. A good start would be to use the following:
1. potential customers (who haven’t made a purchase yet)
2. new customers (just made their first purchase)
3. loyal customers (who have made many purchases)
4. inactive customers (haven’t made any purchases in a while)
You can then export the customer CSV file and import it to Sendinblue. Please use segmentation OR filters to select the unengaged contacts and add them to the blacklist.
https://help.sendinblue.com/hc/en-us/articles/115001941184-Optimize-and-clean-your-contact-list-to-improve-email-deliverability
Thank you for trying Sendinblue and we wish you all the best.
Dulé
HCL Clamping UK/Europe
The app works well for a simple email campaign but we have tried to contact their support multiple times and no one has responded in weeks. We need help setting up the tracking for our abandoned cart emails
Réponse du développeur
Hi there, we really appreciate your feedback and want to make sure that you continue powering up the marketing funnels with Sendinblue. Sarah from our support team reached out via email with a recommendation to add an exit condition to the abandon cart flow.
Please feel free to respond and if you would like additional help you can drop me an email at dule@sendinblue.com
Happy to help.
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