Sendinblue

Name: Sendinblue
Brand: Sendinblue
Rating: 2.7 (73 reviews)

Free to install

Rating (2.7)

Reviews

Developer

Sendinblue

Build beautiful campaigns with our drag & drop email builder

Create and target specific customer segments

eCommerce analytics - Instantly access your historical data

Setup advanced automations in minutes: welcome, abandoned cart..

Create impactful customer experiences, in real time.

Easily target your customers on WhatsApp

Highlights

Speed tested

Low impact to your online store

About this app

Launched

January 18, 2019

Languages

English, French, German, Italian, Spanish, Portuguese (Brazil), and Portuguese (Portugal)

Sendinblue is an all-in-one marketing platform for building better customer relationships.

Trusted by over 500,000 businesses worldwide, Sendinblue is an all-in-one marketing platform for engaging with your contacts and building better customer relationships through targeted and meaningful communication. Cover your entire marketing funnel with one single tool.

Broadcast Campaigns via Email Marketing, SMS and WhatsApp Campaigns
Marketing Automation (Transactional Email and SMS)
Conversations (Live Chat, WhatsApp, Instagram Direct, Facebook Messenger)
eCommerce analytics, a complete overview of your store performance in real time.
An easy-to-use CRM designed for small businesses

Pricing

External charges may be billed by Sendinblue separately from your Shopify invoice. Learn more

Free

All charges are billed in USD.

73 reviews

Overall rating

2.7

Counts per rating level

45% of ratings are 5 stars
33
10% of ratings are 4 stars
7
5% of ratings are 3 stars
4
8% of ratings are 2 stars
6
32% of ratings are 1 stars
23

November 27, 2022

Ich habe die App für Willkommens-Mails installiert. Leider funktioniert es überhaupt nicht. Denn die Kunden die aus Shopify abonieren werden direkt in die Versender-Liste eingetragen sodass sofort die Willkommens-Mail gesendet wird ohne die Kunden erstmal die Double-Optin Mail was von Shopify-Versendet wird bestätigen. Lösung wäre, dass die Kunden die aus Shopify erst in die Liste in SenInblue eingtragen werden, wenn Sie die Double-Optin Mail in Shopify akzeptieren.

lordoflabel

Germany

Time spent using app: 13 days

Sendinblue replied November 28, 2022

Guten Tag,

vielen Dank für eure Nachricht.

Damit die Kunden bzw. Newsletter-Abonnenten per DOI angemeldet werden und/oder eine Anmeldebestätigung erhalten.
Muss in den Einstellungen des Plugins die entsprechende Funktion aktiviert werden: Shopify Backend > Apps > Sendinblue > Abonnementbestätigung
Dort muss man nur Anmeldebestätigung und die Opt-In-Einstellungen per Radio-Button aktivieren/anschalten.

Wenn bei Einrichtung Hilfe benötigt wird, kontaktiert bitte
unser Support-Team.

Mit freundlichen Grüßen und eine schöne Woche.

November 2, 2022

How can i setup and enable push notifications. When i'm trying to submit a ticket there is showing "The page you were looking for doesn't exist".

Tops and Bottoms USA

United States

Time spent using app: 3 months

Sendinblue replied November 3, 2022

Hello there,

I am sorry to hear, that the push notifications are not working as expected.
As I understand it, there is an issue submitting the URL in Setup of the push notifications. I have emailed you regarding this issue.
I am sure that we can find a solution.

Looking forward to hearing back from you,

Enzo

Edited September 12, 2022

Update #1: Dear Dule,
Thank You for your prompt reply! Please be informed that before sending the "Autumn Super Sale" campaign to our subscribers, your application checked and sorted all our contacts, namely 21052 subscribers. After that, we have 15,163 real subscribers left. Only after that we were able to send our "Autumn Super Sale" campaign to our subscribers (15,163 customers). But only 948 subscribers got it. The problem is in your application - in the technical part of it, and until you fix the reason why your email delivery rate is 6,25% but not 99.55% like most of applications, you will only receive negative reviews from dissatisfied customers. Thank You for your understanding! Dzmitry Pazniak

Scandinavian Goods

Finland

Time spent using app: 1 day

Sendinblue replied September 12, 2022

Hi Dzmitry,

I'm very sorry to hear that you had a poor experience. I sincerely hope you are able to find a solution that is more suitable for your needs. As our support indicated in the last reply, your plan is canceled and we initiated a full refund.

To give further context,... in order to optimize deliverability for Sendinblue customers, you can send campaigns only to the opt-in contacts. Why? Because it’s the right thing to do, and it is just as important for us to protect your reputation as it is to protect our sending infrastructure.

Again, thanks for trying Sendinblue and we wish you all the best.

Dulé

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