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Sendlane is the unified email, SMS, reviews & forms platform for eCommerce marketing and automation.
Sendlane’s unified email, SMS, reviews & forms solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot.
- Unify your email, SMS, reviews & forms to create a more holistic view of your CX
- Get fast, world-class, 24/7/365 customer support whenever you need it
- Manage all your data and communications for all your stores in one place
- Turn heads with professionally designed, pre-built email templates
- Leverage deliverability expertise to ensure your messages always hit the inbox
Languages
English
Works with
Facebook Audiences, Smile.io, Zapier, Loop, Rivo, Social SnowballCategories
Campaign types
Managing campaigns
Pricing
Professional
$600 / month
or $6,540/year and save 9%
sms credits additional
- Starts at 500,000 Email Sends
- FREE Reviews
- Unlimited Contacts
- 24/7/365 Support
- Assisted onboarding support
60-day free trial
Enterprise
$1,550 / month
or $16,740/year and save 10%
sms credits additional
- Starts at 1,500,000 Email Sends
- FREE Reviews
- Unlimited Contacts
- Dedicated CS
- Personal Slack Channel
- Full Migration
- 24/7/365 Support
60-day free trial
Enterprise Plus
$48,540 / year
sms credits additional
- Starts at 7,000,000 Email Sends
- FREE Reviews
- Unlimited Contacts
- Dedicated CS
- Personal Slack Channel
- Full Migration
- 24/7/365 Support
60-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (9)
We worked with Sendlane for a year and it was not a good experience. Their sales team will over-promise and the rest will under-deliver. Constant bugs in their system, lack of communication, and they don't have a white-glove service that they say they have. Avoid SMS at all costs. They are not setup for SMS.
Switching from our previous providers to Sendlane cost us at least an extra 20K in revenue and hurt our customer retention. Sendlane is all hype and no follow through.
Incredible Customer Service! The Sendlane team is super hands on, and not only got us switched over from our previous platform, but helped us with our email campaigns when we were in a pinch. Directing us on how to get the best performance & set ourselves up for success. Above and beyond support.
Sendlane has been great to work with. We switched over from Klaviyo and not only is Sendlane half the price the customer service is also 10 times better. They are still a relatively new e-mail marketing service so there are some hiccups here and there but the team is fast to fix them. They take your feedback seriously and work with you to fix issues. I would highly recommend you give them a try.
This is everything I wish our previous providers were!
The ease of integration with Shopify and other third party apps is unmatched! We are able to instantly leverage all customer data and create high converting campaigns. Having so many ecommerce centric features has been the biggest gamechanger for our email channel
Sendlane is everything I wish my old email provider was.
Incredible customer service. Thoughtful. Hands on. And actually works!
If you're not on Sendlane you're overpaying for email & sms marketing. We'll do $10M this year with them as a partner. Their CEO does not sleep and is on around the clock. A+++ vouch
Support
Sendlane can answer any questions you have about Sendlane: Unified Email & SMS.
Resources
Launched
July 16, 2021
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