The customer service is amazing. But, the app didn't work for me. Meaning, it didn't function. The alert pop up only came up on the desktop for some test uses, and it never showed up on mobile at all. None of the automations worked. After using up the free trial, we saw zero activity on the dashboard. The customer service is amazing, but I'm here to rate the app. Also, now I can see why they asked for a 5 star review right after doing the whole "onboarding start to finish". Amazing people that work there. But, the app just doesn't function. If I ever get the chance to test it out again and it works, I'll change my review.
Thank you for your feedback.
The team is trying to reach out to you via email to debug the issue that you had. We would love to have a chat with you. If you can please respond to the email.
Simran Pall( Co-Founder Multi Abandoned Cart Recovery)