I have used this app well over a year now. I never have issues at all. Their support articles are awesome. And when I DO have a question, both times I've reached out to their support email, they have gotten back to me quickly with the answer + article to help me out. Chelsea, Paul, and Andrew have all helped me. Fantastic! I highly recommend this if you're selling digital content.
Always happy to help and glad to hear of your experience! Thanks for the recommendation. Cheers, SendOwl.
We have had 0 issues with this app. It was really easy to install and link to items in our store. We have been able to expand our reach to global customers through our eBook sales.
Wow, that's great to hear how we've helped you and your business! Thanks for sharing your experience and feel free to reach out at any time. Cheers, SendOwl.
Works like a charm and very easy to set up and use. Awesome support and lot's of fantastic features.
Hi, thanks for the kind words and so glad to hear it's working so well for you!
We're here if you need us. Cheers, SendOwl.
App works well for distributing licence keys on auto-pilot. The only thing I added myself is a way to track if a customer has opened the link to the download page in their email (to provide a 14-day money back when the customer has not seen the licence key yet). But this is of course specific to my needs.
Thanks for taking the time to leave your comments. It's much appreciated. Let us know if we can help with anything. Cheers, SendOwl.
Send owl has some of the best customer service I have seen in a while. Very helpful and prompt. Thank you!
Thanks for the kind words! Let us know if you need anything.
This app has paired seamlessly with Shopify! Very easy to use, and they give great directions for implementing code. I highly recommend! The PDF stamping is one of my favorite features.
Thanks for the kind words! If you ever need us, please don't hesitate to reach out to us at firstname.lastname@example.org. Cheers, SendOwl
We use this app to send software license keys + download link to our customers who purchase downloadable software. It's proven to be very efficient and helpful for what we need it to do. Our use is not necessarily the most common use and we're coming from a more robust solution on our old platform, but we were still impressed at its capabilities and were able to make it work for us. The support for this app is also very impressive, the responses and help you get is awesome and very valuable.
I have been using Sendowl for more than 3 months now without any hiccups. It does everything I need it to.
Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful.
Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).
SendOwl is working great so far, setup was easy and it does what it's supposed to. Recommended ! I would love if you would add a cheaper plan in the future. Thanks!