Rezensionen (164)

Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
9. August 2024

SendOwl has helped us securely deliver digital content - a service we have not had the resources to build ourselves. They are quick with customer service and pivoted nicely when shopify deprecated the old checkout process.

Logic Of English
Vereinigte Staaten
Fast 5 jahre mit der App
SendOwl hat geantwortet 12. August 2024

Thank you for taking the time to leave such a wonderful review! I'm glad we're able to meet your needs and help where we can. Thanks, SendOwl.

18. März 2014

Great app, simple to set-up, and get started with. Lots of options for digital content delivery, it was just what we were looking for.
We have had no issues with it, works great. The free trial give you enough time to try things out to see if it will work for you ... and it will.

Discovery Center Store
Kanada
Etwa 10 jahre mit der App
31. Mai 2013

My store consists entirely of downloadable digital content, and this app is perfect. Highly recommended if you need to provide downloads to your customers.

Update: Again, more kudos for this app, especially the customer service! I had some changes I needed to make (moving customers from one variant to another for several products) and they did everything for me quickly and with excellent communication throughout the process.

Nicolesy Store
Vereinigte Staaten
Fast 10 jahre mit der App
19. Januar 2014

I moved to Shopify because I needed a way to provide a portable download link to our dealers so they could forward the link on to their customers without requiring any sort of log in procedure. SendOwl was the answer.

I also needed to be able to automatically assign software serial numbers to licenses as they were purchased - this was trickier but George guided me through the process and it's been working remarkably well.

Gimpel Software
Vereinigte Staaten
Mehr als 8 jahre mit der App
27. September 2013

SendOwl does a great job, but most importantly their support are prompt and helpful. I love being able to send updates to my past customers and notify them. It would be cool if there was more accessible ability to send other html emails in the future to those customers. it would also be cool to allow users the option of download 2 seperate packages (eg, windows or osx) but it really hits the nail on the head! totally recommend this app!

AudioModder
Australien
Mehr als 7 jahre mit der App
2. Juli 2013

Brilliant app.

We deliver large (1-2GB) video files to customers in the video production industry.

Digital Delivery app gets the downloads there without a worry.

A+

Charlie
Light leak effects @ http://lightleaklove.com

Light Leak Effects to make your videos beautiful! LightLeakLove
Australien
Fast 7 jahre mit der App
Bearbeitet am 2. Mai 2015

We've had a great experience with SendOwl. We sell Blu-ray discs and use the service to include free digital copies with all of our discs. It went so well that we started offering download-only versions of our products.

First, Integration with Shopify is great, as is the ability to create packages of multiple products.

We don't use the PDF stamping yet, but I've tested it out and it works very well. It will be used to generate public display licenses with included customer information.

Second, I should note that due to our insanely huge file sizes (10gb-20gb), we mostly use external file hosting, which works flawlessly. The SendOwl service does a really good job of obfuscating those links and limiting the number of downloads.

Lastly, I'm posting this review because the company asked if I'd be willing to share my opinion. I should note that unlike some other top apps in other categories in the app store (some of which *are* very good on merits), SendOwl did NOT offer an incentive to post a positive review, which I believe speaks volumes about the integrity of the company. Some app publishers will offer X months of free service for a positive review. My company will happily pay for products that make our lives easier and improve our business.

I am updating this review on May 2, 2015. I've continued to be a customer but just wanted to thank the team for adding a "duplicate bundle" feature. I use another app that grants volume discounts, but it does it by creating variants and each of these variants needed to be linked to a separate bundle for automatic delivery. It's a quick and elegant fix that solved my problem. If I had thousands of skus, it wouldn't be the answer, but for a few dozen skus it took me just a few minutes to create 5 variants for each item (the variable being price).

Scenic Labs
Vereinigte Staaten
Mehr als 6 jahre mit der App
15. Januar 2014

We've been using SendOwl to deliver activation numbers to downloaded software bought on our shopify store. We've sold over 100 since starting 2 months ago and delivery has been seamless and perfect. Every order from shopify has been fulfilled instantly by SendOwl. Great app! And when I had questions when originally installing, the SendOwl team was very responsive and helpful. Highly recommended.

Save the Cat! Store
Vereinigte Staaten
Mehr als 4 jahre mit der App
19. August 2013

This app is by far the best for digital delivery. We switched from one of the other app options and our support requests for download link problems went down to zero on the first day and none since! Support has been amazing! Highly recommended.

Paper and Camera
Vereinigte Staaten
Mehr als 3 jahre mit der App
20. März 2013

I started with the free application from Shopify but it wasn't properly translated, it was too slow and it lacked the download link at the end of the purchase.

This one has all that! You need to pay but they deliver, thanks!

Alchimie du coeur
Kanada
Mehr als 3 jahre mit der App