Avis (164)

Note globale
4,4
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
Modifié le 2 avril 2020

Usually reliable tool shopify, with even some interesting features like pdf stamping and drip function.
Been using this for years. Lately got somewhat disappointed with communication, like in a recent two day semi-outage, where nothing was proactively communicated, not before, not during, not after. Hence detracted one star.

amazonias
Belgique
Environ 6 ans d’utilisation de l’application
10 juin 2014

very easy to use e quick. This application has met our needs.

IPE Suite - Poker Training Software
Italie
Plus d'un an d’utilisation de l’application
5 avril 2021

I used this app to help me deliver my ebooks and it works but it comes with a few kinks and intricate complications. For instance, when customers go to download from their email, they should be able to immediately download and not receive another long link to download from. The process for the customer to receive their product should be seamless but it isn't so much so. I wasn't aware of this ...

Forth Rivers
États-Unis
Environ un an d’utilisation de l’application
SendOwl a répondu 5 avril 2021

Thanks for your review and feedback!

You are correct that we generate an order download page for every customer and they need to go to their unique order page to download ...

Modifié le 12 novembre 2017

Though my experience began somewhat poorly, it has gotten markedly better. Customer service is very responsive and helpful. The online documentation isn't always clear, but I've been able to resolve most of the issues that I previously had. Also, SendOwl still balances content protection with ease-of-use better than other apps.

Lucetax
États-Unis
10 mois d’utilisation de l’application
21 février 2022

Overall it's a good app. Customer support is great if you ever need to reach out. Uploading is easy and smooth. If you are attaching your videos into your shopify products you first create the product in shopify and then link the product to the uploaded video in sendowl. The "button codes" don't apply to shopify. With sendowl you get paid within a couple of days unlike vimeo who only pays out ...

Awaken The Oracle
États-Unis
7 mois d’utilisation de l’application
SendOwl a répondu 21 février 2022

Thank you for sharing your feedback. We greatly appreciate you taking the time and we are pleased to hear that SendOwl is working for you.

Whilst we try to keep all accounts ...

Modifié le 7 mars 2017

So much for the claims of fast customer service. On free trial, emailed support directly, after 2 days, crickets. I've searched all my Gmail, including trash folder. Nothing. Disappointed.
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UPDATE1. Warning. I have only about 2000 products, maybe closer to 2500, and Send Owl has a warning built into their software saying they can't load my "large" number of products into their dashboard so ...

Pure Hearts International
États-Unis
Environ un mois d’utilisation de l’application
26 janvier 2022

Great so far! Worth the monthly fee as well! I appreciate the added features like link expiration limits, putting the customer's names on the PDF's for security, and that they DON'T automatically mark certain purchases as fulfilled when the digital downloads are sent in addition to physical products that are not yet fulfilled. My only issue is that by having the customer name automatically put on ...

Auralign Shop
États-Unis
Environ un mois d’utilisation de l’application
SendOwl a répondu 26 janvier 2022

Hi! Thanks for the great review and feedback! It is true that stamping the PDF does lock it so that the stamp can't be easily removed. However, we've heard similar concerns ...