Omtaler (164)
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SendOwl does a great job, but most importantly their support are prompt and helpful. I love being able to send updates to my past customers and notify them. It would be cool if there was more accessible ability to send other html emails in the future to those customers. it would also be cool to allow users the option of download 2 seperate packages (eg, windows or osx) but it really hits the nail on the head! totally recommend this app!
Easy and intuitive! Helped me stretch product during the Christmas Season !!
Brilliant app.
We deliver large (1-2GB) video files to customers in the video production industry.
Digital Delivery app gets the downloads there without a worry.
A+
Charlie
Light leak effects @ http://lightleaklove.com
I sell digital downloads and it's so easy to do with Sendowl. All I had to do was upload my products. Sendowl sends the customer their download automatically and I haven't had any problems with that.
My favourite feature is the ability to add a customer to a specific mailing list after they have purchased a specific product. It's the best! In my Woocommerce store I had to pay for Zapier and an extension to do that and it was extremely difficult to do. The Sendowl method is so easy to use.
I highly recommend Sendowl!
I have been using SendOwl integration with my Shopify store for over 5 years now. It is a great service, and helps me to deliver my digital goods to my customers. The dashboard is easy to use, and setting up products is very straight forward. Any time I have contact support they have been very quick to reply and super helpful to get any issues solved. I would 100% recommend using SendOwl to deliver digital files to customers via your Shopify store.
Thank you for taking the time to share your amazing feedback, it means a lot to all of us at SendOwl. Reach out if we can help with anything. Cheers, SendOwl.
We've had a great experience with SendOwl. We sell Blu-ray discs and use the service to include free digital copies with all of our discs. It went so well that we started offering download-only versions of our products.
First, Integration with Shopify is great, as is the ability to create packages of multiple products.
We don't use the PDF stamping yet, but I've tested it out and it works very well. It will be used to generate public display licenses with included customer information.
Second, I should note that due to our insanely huge file sizes (10gb-20gb), we mostly use external file hosting, which works flawlessly. The SendOwl service does a really good job of obfuscating those links and limiting the number of downloads.
Lastly, I'm posting this review because the company asked if I'd be willing to share my opinion. I should note that unlike some other top apps in other categories in the app store (some of which *are* very good on merits), SendOwl did NOT offer an incentive to post a positive review, which I believe speaks volumes about the integrity of the company. Some app publishers will offer X months of free service for a positive review. My company will happily pay for products that make our lives easier and improve our business.
I am updating this review on May 2, 2015. I've continued to be a customer but just wanted to thank the team for adding a "duplicate bundle" feature. I use another app that grants volume discounts, but it does it by creating variants and each of these variants needed to be linked to a separate bundle for automatic delivery. It's a quick and elegant fix that solved my problem. If I had thousands of skus, it wouldn't be the answer, but for a few dozen skus it took me just a few minutes to create 5 variants for each item (the variable being price).
It took me a while to make the switch from a former app to SendOwl but I haven't regretted it for a second. Sendowl offers me everything I need. Pdf-stamping, free orders, the possibility to combine automatic delivery of the digital goods and the fulfillment of our paper products and fabric by our warehouse partner and I like seeing reports of our digital sales.
Great app, easy to use. Excellent and responsive customer service!
I've been with Send Owl for nearly 5 years. Their service is impeccable and their support is excellent. Send Owl never goes down. NEVER. That's a stellar record to own for the five years they have serviced me. You won't be sorry.
Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do!
Thank you for taking the time to share your experience with SendOwl, we greatly appreciate your review. Of course, reach out to us in support if we can help with anything! Thanks again.