SendOwl

Ive been using this app for a few weeks and I find it extremely good. Find it strange that one person wrote that the customer service was poor, of all the apps I've used, SendOwl's customer service was 1st class, I had a couple of minor teething problems due to mistakes I had made and Paul from SendOwl was back in touch literally within hours and was brilliant support. Absolutely highly recommend this app for selling downloads.

Ease of delivery and functionality for the end customer is of the utmost value for us, and SendOwl provides that. SendOwld has most robust options and most streamlined delivery options for customers, and has been our sole digital delivery app for us for quite some time for delivery of .zip files to end customers. George, the owner, and his team have provided immediate support and answers throughout our years of using the app, and look forward to more!

We use Send Owl to sell digital curriculum books, and it works like a champ! We used to get customer calls all the time before switching to Send Owl, and now we rarely hear a hoot! Set up was really easy and we have been hands off since.

I use this app to send clients links to private files and it is perfect. Easy to use, integrates nicely with Shopify. Once a product is setup, I don't have to think about it anymore, SendOwl does the rest. Highly recommend.

SendOwl (formerly Digital Delivery App) is the best way we found to sell your digital goods through Shopify. It not only is fully capable of doing whatever you need it to, their customer support is excellent. You can email them with a question and they will reply quickly with helpful information. Their API is really well made too and well-documented. We were able to import ~200 products and ~130 packages very quickly. (We migrated from eJunkie and are self-hosting our files) Their pricing is also a good value when compared with similar services and for sure an excellent value when compared to the time it would take to build your own delivery system.

We've just now started our Shopify store (sarahgourdiedesigns.com). The first handful of orders customers made were all 'delivered' without a hitch—customers have given us good feedback that it was easy for them, the downloads all worked well, etc.

Hard to know which is better...the app or the support. George is extremely responsive and goes above and beyond. There's a tiny learning curve to the app, but once you've jumped to small hurdle, it's a fabulously easy program to use from our end.

I've gotten feedback from customers and they've also felt it's worked easily for them.

But...today I fell absolutely in love with Digital Delivery because I'd accidentally uploaded the wrong pdf file for a product. A customer clued me in. I went into Digital Delivery, uploaded the correct file...and THEN Digital Delivery automatically asked me if I'd like them to send an email to all customers who'd purchased that particular PDF, sending them a link to the correct file. OMG!! Do you know how much time that saved me? I was soooooooo happy to see that.

Definitely couldn't recommend the program more. Wish i could give it 10 stars!!

UPDATE: Have been using the app for a month now. It works flawlessly. And George continues to offer truly the best, most helpful customer service, ever. Ran into problems when I installed a new app, and George found the problem in no time at all.

Also have to add that I had noooooo idea that my customers were going to love our downloadable products as much as they do. It's made a huge difference in sales. Thanks, SendOwl and George!

I have been using Sendowl for more than 3 months now without any hiccups. It does everything I need it to.

It has been a week since I launched my Shopify store where I sell my ebooks. This is my first online store and I was preparing myself for possible trouble, but thanks to SendOwl I have been making sales without any issues or complaints so far! SendOwl is simple to use, yet has a lot of amazing features I could use for my business. My target customers are not English speakers but the email templates can be customized and translated to their language and it works just fine. The stamping feature gives me a sense of assurance, too. I highly recommend SendOwl to anyone who is planning to bring their digital products out there.

Easy and intuitive! Helped me stretch product during the Christmas Season !!

I sell digital downloads and it's so easy to do with Sendowl. All I had to do was upload my products. Sendowl sends the customer their download automatically and I haven't had any problems with that.

My favourite feature is the ability to add a customer to a specific mailing list after they have purchased a specific product. It's the best! In my Woocommerce store I had to pay for Zapier and an extension to do that and it was extremely difficult to do. The Sendowl method is so easy to use.

I highly recommend Sendowl!