SendOwl

We love SendOwl! Easy and intuitive, it gets the job done. We've had no issues fulfilling orders via SendOwl, which gives us confidence! Thank you!

Really impressed with every aspect of this app. The support is also excellent. Highly recommend!

I have been using this app for about 2 months now and I am very satisfied. The support service is great and the prices are completely reasonable. I can only recommend this app :)

Great app, works very well and customers find it easy to use as well (huge plus.) I love the control it gives me over the files. Being an artist, I do wish they allowed more than 100 files under the less-expensive plan though.

FYI to the developers: there is a compatibility issue with the Coopt app (where the customer gets an instant 5% refund if they share their purchase on Facebook, and SendOwl saw "refund = a cancellation of the download" - so that customers then could not download what they just purchased) but I don't know which software is to blame for it: SendOwl, Coopt, or Shopify itself. Thankfully I was able to find another solution instead of Coopt anyway.

This is a great app. Their customer support is awesome and they reply super fast. Paul is always very helpful. The user interface is very nice.

Very good for digital files. Had no complaints and it’s very easy for customers to access!

I really love SendOwl my orders are fulfilled quickly and the setup is really easy and straight forward. Thank you!

Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful.

Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).

I used to use SendOwl years ago and have recently returned. Coming back has made me wonder why I ever left! They make things easy and the service is fantastic!

These people are highly competent and know what they are doing. The app works perfectly well and their customer service really cares about you as their client even when Shopify is putting some impediments for selling service/digital content right now.

Very recommended.