評價 (164)

整體評分
4.4
各級評分數量
  • 83% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 9% 的評分為 1 顆星
2016年1月19日

SendOwl integrates with our Shopify store perfectly. We were up and running quickly. We only sell digital PDF files so it's important that our customer service be seamless. I never have to worry about customers accessing their downloads instantly. SendOwl has excellent customer support and helped me through my questions during our initial setup.

Jolly Toymaker
美國
使用應用程式 9個月
2017年4月26日

We love SendOwl! Easy and intuitive, it gets the job done. We've had no issues fulfilling orders via SendOwl, which gives us confidence! Thank you!

Testing Hh
美國
使用應用程式 8個月
2014年7月29日

Really impressed with every aspect of this app. The support is also excellent. Highly recommend!

Troop Digital
加拿大
使用應用程式 8個月
2019年7月2日

I have been using this app for about 2 months now and I am very satisfied. The support service is great and the prices are completely reasonable. I can only recommend this app :)

Keyshark
德國
使用應用程式 8個月
2017年10月17日

Great app, works very well and customers find it easy to use as well (huge plus.) I love the control it gives me over the files. Being an artist, I do wish they allowed more than 100 files under the less-expensive plan though.

FYI to the developers: there is a compatibility issue with the Coopt app (where the customer gets an instant 5% refund if they share their purchase on Facebook, and SendOwl saw "refund = a cancellation of the download" - so that customers then could not download what they just purchased) but I don't know which software is to blame for it: SendOwl, Coopt, or Shopify itself. Thankfully I was able to find another solution instead of Coopt anyway.

Chicken Art
美國
使用應用程式 8個月
2020年3月7日

This is a great app. Their customer support is awesome and they reply super fast. Paul is always very helpful. The user interface is very nice.

Oulu Prints
香港特別行政區
使用應用程式 8個月
2017年10月17日

Very good for digital files. Had no complaints and it’s very easy for customers to access!

Brittanys Handmade Designs
加拿大
使用應用程式 7個月
編輯時間:2019年7月4日

I really love SendOwl my orders are fulfilled quickly and the setup is really easy and straight forward. Thank you!

Fluffy Girls Rule
美國
使用應用程式 6個月
2020年4月25日

Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful.

Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).

FIRE&FOOD
德國
使用應用程式 6個月
2022年4月20日

Great app that allows my clients to download their digital resources. The app makes it easy to upload files on my end and it makes it easy for my clients to download their files. It also automatically marks off the orders as fulfil with a note that the document has been fulfilled by SendOwl. Thank you for the great app

Curious Minds Collective
澳洲
使用應用程式 6個月
SendOwl 已回覆 2022年4月21日

Thanks so much for the amazing feedback! We really appreciate you taking the time to share your experience. If you do find any issues or have any questions, let us know. Thanks again from the SendOwl team.