SendOwl , 156 reviews

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
June 17, 2021

We have had 0 issues with this app. It was really easy to install and link to items in our store. We have been able to expand our reach to global customers through our eBook sales.

CMM Press
United States
Time spent using app: About 2 months
SendOwl replied June 17, 2021

Wow, that's great to hear how we've helped you and your business! Thanks for sharing your experience and feel free to reach out at any time. Cheers, SendOwl.

Edited May 28, 2021

Works like a charm and very easy to set up and use. Awesome support and lot's of fantastic features.

Bootcamp Sumo
Spain
Time spent using app: 2 months
SendOwl replied June 14, 2021

Hi, thanks for the kind words and so glad to hear it's working so well for you!
We're here if you need us. Cheers, SendOwl.

May 12, 2021

App works well for distributing licence keys on auto-pilot. The only thing I added myself is a way to track if a customer has opened the link to the download page in their email (to provide a 14-day money back when the customer has not seen the licence key yet). But this is of course specific to my needs.

LicentieHuis.com
Netherlands
Time spent using app: About 1 year
SendOwl replied May 12, 2021

Thanks for taking the time to leave your comments. It's much appreciated. Let us know if we can help with anything. Cheers, SendOwl.

April 15, 2021

Send owl has some of the best customer service I have seen in a while. Very helpful and prompt. Thank you!

SoftwareCW
United States
Time spent using app: 16 days
SendOwl replied April 15, 2021

Thanks for the kind words! Let us know if you need anything.

Cheers, SendOwl.

March 18, 2021

This app has paired seamlessly with Shopify! Very easy to use, and they give great directions for implementing code. I highly recommend! The PDF stamping is one of my favorite features.

Abby’s Threads
United States
Time spent using app: 24 days
SendOwl replied March 19, 2021

Thanks for the kind words! If you ever need us, please don't hesitate to reach out to us at support@sendowl.com. Cheers, SendOwl

October 30, 2020

We use this app to send software license keys + download link to our customers who purchase downloadable software. It's proven to be very efficient and helpful for what we need it to do. Our use is not necessarily the most common use and we're coming from a more robust solution on our old platform, but we were still impressed at its capabilities and were able to make it work for us. The support for this app is also very impressive, the responses and help you get is awesome and very valuable.

ITFactory.ca
Canada
Time spent using app: 7 months
October 11, 2020

I have been using Sendowl for more than 3 months now without any hiccups. It does everything I need it to.

Cloud Publishing
Australia
Time spent using app: 3 months
April 25, 2020

Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful.

Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).

FIRE&FOOD
Germany
Time spent using app: 6 months
April 18, 2020

SendOwl is working great so far, setup was easy and it does what it's supposed to. Recommended ! I would love if you would add a cheaper plan in the future. Thanks!

WeJustSocial
Canada
Time spent using app: 30 days
March 7, 2020

This is a great app. Their customer support is awesome and they reply super fast. Paul is always very helpful. The user interface is very nice.

Oulu Prints
Hong Kong SAR
Time spent using app: 8 months