Reviews (163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation capabilities, especially in delivering digital products and licenses. They find the ability to import numerous license keys and automate downloads beneficial. Features like product bundling, PDF stamping, and download limits are also valued. The app's seamless integration with Shopify, responsive customer support, reasonable pricing, and security features are highly praised. It's seen as a tool that significantly enhances business efficiency.
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Terrible experience.
The response from Paul at SendOwl was fine....
But the App is extremely limited....in that I could not set it up for more than one format (i.e., either landscape or portrait).
When Paul offered me the opportunity to open a second account at a 50% discount ...just to get the 2nd format -- I took advantage of that ....
but only found out that the SendOwl app account only connects to ONE Shopify store ... which was crazy and cumbersome. If all your files are in one format ...this might be a viable option for you. But it did not work for me and the SHopify gurus who sent me to SendOwl did not know of its limitations....
Bob Abramms
https://manywaystoseetheworld.org/
MESSED UP MY SHOP! wish I could give this 0 stars. Customers couldn't download the free e book without doing a whole check out with their shipping address and billing address etc. I asked the help about this and they seemed like had no idea how their app worked. It was a pain in the ass to delete the app. and when we finally did our shop got messed up and our add to cart disappeared. really pissed off with this app. terrible experience.
We are not happy about the experience we had.
First of all, be careful Sendowl is changing a lot of liquids and after de-installation, you have to release it manually. It took a couple of hours to find out where they change the scripts.
Finally, for our purpose, it was not usable. Especially, the checkout and the subs page are dominated with the big owl. No CI possible. etc.
Also, we think that the bypassing of the checkout procedure of Shopify is not confirm to Shopify rules.
So we decide to use another system selling for movie subs.
Emil Brunner
brain-friendly.com
Super disappointed. Signed up so I could get the free plan thinking it was a pay-as-you-go option since that's what's indicated on this page but in my SendOwl admin, there was something about how it was estimated that I was going to owe $15/month. I emailed Support and the response I got was that the email associated with the plan I signed up for the "Shopify-Only Growth Plan." SendOwl support referred me to this specific Shopify page about their app that clearly indicates that there's a "free" option and the next level up is Standard ($9/month), Growth ($15/month), and Custom ($89/month). I didn't sign up for the Growth plan. I wanted the free/pay-as-you-go plan. There appears to be no way for me to change this. Support didn’t even try to help me figure that out. Super disappointed. I feel like I was offered one service and given something and told it was more expensive though I didn't okay that. I have no clue if this app works or how well it does. I have found a less expensive option to do what I want that I’m already paying for but had hoped SendOwl would be an option that might work for my business.
Hi, Paul here. I am sorry for your experience! From your feedback, we have reviewed the onboarding process to ensure it's as clear as possible as to what plan you are choosing. With that said, our team did reach out and offered to move you to the Free Plan. Unfortunately, we didn't hear back from you but our offer still stands (as it does with anyone) so let us know if you want to move to the Free Plan!
Cheers, SendOwl.