Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 13. marts 2024

I would recommend this app.

The support has been very helpful, and courteous.

When i send an email to support they are usually VERY fast getting back to me.

They also have 15 minute calls to a live human, who will walk you through what needs to be done.

Net Mercantile
USA
Mere end 2 år bruger appen
Sendvio svarede 3. marts 2024

We sincerely appreciate this review. It will be a pleasure to continue to support you in everything you need. Our goal is to help you increase your income constantly through our tools. Please reach out to us anytime you need a helping hand.

7. maj 2024

I mainly want to thank Sarahy. She was super helpful and had a lot of patience with me specially because i'm a beginner and I don't know much about email marketing and sms. But she's amazing and also the app is great

Sugar's Wardrobe
USA
16 dage bruger appen
Sendvio svarede 8. maj 2024

Thank you for this wonderful review. I appreciate you taking the time to share your experience. I'm more than happy to assist you further with anything you require!
At your service,
Sarahy (Customer Success Team)

4. april 2024

I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!

Blooms of Hawaii
USA
27 dage bruger appen
Sendvio svarede 8. april 2024

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)

17. maj 2024

The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.

Olive Lane Oils
USA
8 dage bruger appen
Sendvio svarede 18. maj 2024

Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!

1. maj 2024

I have not completely set up the app yet but I needed some questions answered and an agent called me at the scheduled call meeting and answered the questions that I had. Appreciate it. I cannot rate the app yet since I have not started using it to see how it works. My review is solely for the customer service part of it.

Sarahanna Beauty
USA
3 dage bruger appen
Sendvio svarede 2. maj 2024

Thank you for rating our customer service. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence. We're always available to help you make the most of our tools!

1. april 2024

Very helpful and supportive.

My questions were answered.
I was walked through the process.

and was offered help in case of any questions in future.

Keep up the same level of customer service

PAL ZILERI BOUTIQUE SAUDI ARABIA
Saudi-Arabien
9 dage bruger appen
Sendvio svarede 3. april 2024

We are truly grateful for your acknowledgment. We are committed to consistently meeting your needs!

26. marts 2024

Nallely called me and explained everything, love the support and the app, good communication, the problem has been resolved quickly, 100% recommend the app!

Zriol
USA
3 måneder bruger appen
Sendvio svarede 27. marts 2024

Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)

29. februar 2024

Natelly has excellent customer service skills and really helped me out a lot! Thank you!

South Mini Splits
USA
Cirka en måned bruger appen
Sendvio svarede 2. marts 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

24. maj 2024

Good costumer service :) I got the help i needed.

Sagen Sweden
Sverige
11 dage bruger appen
Sendvio svarede 25. maj 2024

Thank you! We're always here to help with anything you may need!
- Nallely (Customer Sucess Team)

22. maj 2024

Nice apps. Big thank's to Nallely for support.

BreoSense
Frankrig
7 dage bruger appen
Sendvio svarede 25. maj 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
- Nallely (Customer Sucess Team)