Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
17. januar 2024

Magnifica atención por parte de la srita. Nallely ya que me ayudó de 0 a 100 con la aplicación y la administracion para el mejor aprovechamiento de esta magnifica herramienta. recomendada 100%.Muchas gracias

Aura Muebles
Mexico
7 dage bruger appen
Sendvio svarede 18. januar 2024

Gracias por esta increíble reseña. ¡Estaremos siempre encantados de seguir ayudando con cualquier cosa que puedas necesitar!
- Nallely (Equipo de Éxito del Cliente)

Redigeret 17. august 2023

Not sure what happened to every automation we set up before this app was acquired and they had some UI overhaul. Everything worked great until recently and the show a pop up saying how everything is still the same but when you look deeper, everything seems out of place and too much like shopify email.

I get the simplicity they were going for but sometimes you have to keep the same UI until you make sure you can ship the version.

Edit: After receiving a proper response and testing the bug the Co founder reached out and has taken care of the issue which is why we have edited this review.

ALLRJ
USA
Mere end 3 år bruger appen
Sendvio svarede 17. august 2023

Thank you for your feedback. We have optimized and accelerated the loading of the campaign list to prevent it from looking empty while loading.

24. januar 2024

Good !

Astroglobe
Frankrig
3 måneder bruger appen
Sendvio svarede 25. januar 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)

28. november 2023

La verdad que tienen un servicio de soporte muy bueno. Sin yo pedir, han hecho cambios que me favorecen y trabajan muy bien. Con otras apps o plataformas, tienes que ir detrás para que te atiendan y hagan algo. Esta gente te presta soporte de forma rápida y muy eficaz. Gracias

RACSTARS
Spanien
Mere end et år bruger appen
Sendvio svarede 30. november 2023

Estamos muy agradecidos por tus comentarios. Nos complace saber que vamos por el camino correcto. La retroalimentación que nos brindas nos ha ayudado mucho. ¡Será un placer seguir creciendo juntos!
- Fernando Heyer (Co-Fundador)

5. oktober 2023

This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support

Valu Hygge
USA
Mere end 5 år bruger appen
Sendvio svarede 6. oktober 2023

Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!

14. september 2023

I am happy to report that Sarahy has been amazing. Once I explained the problem, they found the solution within a few minutes. Not only that, but then went ahead and done the work that was required for me and explained that this was due to the system crashing. They got it all set up for me working the correct way. This is the kind of support staff every online business needs. Quick, simple, effective and a pleasure to deal with. Thanks again Sarahy

embolde.
Storbritannien
6 måneder bruger appen
Sendvio svarede 19. september 2023

Thank you for this fantastic review. I appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Sarahy (Customer Success Team)

9. maj 2024

Muy atenta, paciente y un trato amable, se pudo entender con claridad todo lo explicado.

Cultivos Borinquen
USA
16 dage bruger appen
Sendvio svarede 10. maj 2024

Agradecemos mucho esta fantástica reseña. Será un placer siempre ayudar con todo lo que necesite!

12. januar 2024

Excelente y rapida atencion

ivanguaderramaonlinestores
USA
Mere end 6 år bruger appen
Sendvio svarede 16. januar 2024

¡Gracias por compartir tu experiencia! Será un placer para nosotros seguir ayudándote en todo lo que necesites :)

30. januar 2024

Excellent service. Answered all of my questions perfectly.

Redefining Addiction, Reinventing Recovery
USA
Cirka en time bruger appen
Sendvio svarede 31. januar 2024

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again!

26. juni 2023

So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals.

Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.

Speech Savvy
USA
3 måneder bruger appen
Sendvio svarede 26. juni 2023

Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
- Customer Success Team