Sendvio: Email Marketing & SMS
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Great customer service. I am happy with the support they provide.
It's a very good app that really help us.
Thank you for your awesome comments. We appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need!
- Customer Success Team
Great app and great support! I wasn't too sure what difference a cart recovery tool would make, but so far we had 4 abandoned carts, and 1 was recovered from the auto-email! This tool will definitely put money in your pocket.
I really like their customer service. It is super fast and they are very helpful. I am really impressed
Thank you! Your comments are very valuable to us. We will always do our best to take care of your needs :)
Have a nice day!
Customer Success Team
Very good app, easy to use, reactive and very good customer service. Essential for an ecommerce shop !
I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.
Thank you so much for your awesome comments :D
We hope you have successful email and SMS campaigns. We will be available to help with anything you may need!
Best regards,
Nallely | Customer Success Team
The problem was solved very great in time. Very nice customer service!
You deserve the good comment.
A very useful app and easy to use so far. This helps to automate emails to ask if my customers need any help or had issues ordering from my site. As a new business, I often come across errors in our site development that would have otherwise gone unnoticed and a customer would be lost. Was the price too high? Was the coupon code not working? We need to know. We want to offer customers a thank you for that and second chance. This gives us the ability to do so at a VERY reasonable price.
Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app
Thanks for the awesome review! We’re so glad you had a good experience. We will be available to help with anything you may need :)
If you are on Shopify because you value customer support then you need to know that this app is exactly what you should be looking for. The customer support is absolutely out of this world. The app was easy to setup, and it has lead to an absolutely incredible increase of 15 percent more conversions from lost carts in our luxury bikini store. This takes a bit of fine tuning, and some ingenuity but the customer service is more than happy to help with every aspect. If you are looking to convert lost sales we cannot speak more highly of this app!
Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Bikini Luxe - Designer Bikinis - Luxury Women's Fashion
Fast, Freindly and Helpful Support Team. Haven't got a chance to fully use the app yet so no comments about the app yet.