Reseñas (486)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 2 de febrero de 2016

This really is a great app. I'm on the Shopify Pro plan that comes with one cart abandonment email but if you don't know by now, the Shopify email templates are incredibly poor and you cannot adjust the timing, view analytics or any such thing with them.

Abandonment Protector is great. I have it set up to send out an email after ten minutes of cart abandonment offering my services, then 3 days later asking if we did anything wrong, then 2 days later with a little coupon code to try and persuade them.

One thing I would like to see more of is the ability to customise the background colours of the email and other components to make it match my other emails.

I hope this will be added in the future but either way it's still worthwhile having. (Edit: Fernando, the cofounder of LinkerFriend Inc just told me that they will be adding this feature later this month)

You are definitely losing sales by not having this app.

Paleo Papeo
España
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 5 de septiembre de 2016

It seems to function, but the ads which are displayed correctly in the browser are not when sent to customers. The coding seem to get messed up somehow.

Update: After being contacted by the Developers(Excellent Customer Service) They helped me migrate to the new templet editor and my problems have been corrected! Thanks Guys!

Barley Bones
Estados Unidos
Más de 2 años usando la aplicación
30 de marzo de 2023

very good customer service ( sarahy)

Esencia-home
Bélgica
Alrededor de 1 mes usando la aplicación
Sendvio respondió 31 de marzo de 2023

Thank you again for taking the time to share your comments! We will always be available to help you with anything you may need :)
Sarahy (Customer Success Team)

9 de marzo de 2015

Easy install and set up. Hoping to see great results.

P&J Home and Garden Decor
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 20 de junio de 2022

Great customer support. I really like the app, very usefull for many things.
Low costs of the app!!!

Babylein
Austria
Más de 2 años usando la aplicación
6 de mayo de 2014

A very useful app and easy to use so far. This helps to automate emails to ask if my customers need any help or had issues ordering from my site. As a new business, I often come across errors in our site development that would have otherwise gone unnoticed and a customer would be lost. Was the price too high? Was the coupon code not working? We need to know. We want to offer customers a thank you for that and second chance. This gives us the ability to do so at a VERY reasonable price.

Sparkle and Jade
Estados Unidos
Alrededor de 1 mes usando la aplicación
11 de octubre de 2017

Love this app! My go-to for protecting my abandoned carts.

Zeroathlete
Estados Unidos
Alrededor de 1 mes usando la aplicación
4 de julio de 2022

This app is amazing and the customer service is even more amazing. Everything in the app is literally setup for you.

Tweety's Birdbox
Estados Unidos
Alrededor de 1 mes usando la aplicación
Sendvio respondió 4 de julio de 2022

Thank you so much, Robert! I really appreciate your review. It is very rewarding knowing that you are pleased with my service and I will be happy to assist you with any further inquiries :)

9 de diciembre de 2013

Awesome Concept and perfect app to boost sales and reclaim those potentials into buyers. And it's Simple and easy to use!

Links & Charms Inc.
Canadá
Alrededor de 1 mes usando la aplicación
23 de junio de 2021

This app is very very powerful if you know how to use it. I have recovered soo many orders with it. For any questions or problems, the support is very fast. I recommend it!

IO SONO L'ASSOLUTO
Italia
Alrededor de 1 mes usando la aplicación