Sendvio: Email Marketing & SMS , 446 avis

So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals.

Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.

Not sure what happened to every automation we set up before this app was acquired and they had some UI overhaul. Everything worked great until recently and the show a pop up saying how everything is still the same but when you look deeper, everything seems out of place and too much like shopify email.

I get the simplicity they were going for but sometimes you have to keep the same UI until you make sure you can ship the version.

Edit: After receiving a proper response and testing the bug the Co founder reached out and has taken care of the issue which is why we have edited this review.

I am happy to report that Sarahy has been amazing. Once I explained the problem, they found the solution within a few minutes. Not only that, but then went ahead and done the work that was required for me and explained that this was due to the system crashing. They got it all set up for me working the correct way. This is the kind of support staff every online business needs. Quick, simple, effective and a pleasure to deal with. Thanks again Sarahy

love, love, love this app!
Have all features that I need for my shop
have free plan included which is great for a start
very responsive support, Sarahy helped me a lot with a set up!

well done guys

Nallely was awesome! She helped me enable useful features for my store and also sent an email with cool information about how Sendvio can help me increase my sales. Give her a raise :)

I have tried a few others email marketing apps out there and this is one of the best.
The user experience is straightforward to understand which makes it a very enjoyable app to use.
Besides the support is very helpful and efficient when replying to messages.
I definitely recommend Sendvio!

Great customer service. I am happy with the support they provide. I would recommend checking out their app to design your own newsletters and email campaigns.

I recently had the pleasure of speaking with Sarahy from your customer service team and I just wanted to take a moment to commend her on the fantastic job she did. Sarahy was extremely knowledgeable, patient, and helpful in resolving my issue. Her friendly and professional demeanor made the whole process a breeze. I am truly grateful for the great service she provided and I just wanted to give her a well-deserved shout out. Thank you, Sarahy, for your excellent work!

I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.

It's a very good app that really help us manage our customer email list and provide better services to our customer. Also Nallely O. helped us with managing our subscription. I really recommend it! 10/10