Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
15 novembre 2023

Only app which worked for me, extremly easy to setup and actual emails do not get into spam. Had really lovely support rep Nallely, she helped me setup everything properly and explain some things, very knowledgeable, communicative, responds fast... 5/5 support!

Highly recommend this app and that rep support is top notch.

UK Nervila
États-Unis
Environ 2 mois d’utilisation de l’application
Sendvio a répondu 17 novembre 2023

Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
- Nallely (Customer Success Team)

17 janvier 2024

Magnifica atención por parte de la srita. Nallely ya que me ayudó de 0 a 100 con la aplicación y la administracion para el mejor aprovechamiento de esta magnifica herramienta. recomendada 100%.Muchas gracias

Aura Muebles
Mexique
7 jours d’utilisation de l’application
Sendvio a répondu 18 janvier 2024

Gracias por esta increíble reseña. ¡Estaremos siempre encantados de seguir ayudando con cualquier cosa que puedas necesitar!
- Nallely (Equipo de Éxito del Cliente)

24 janvier 2024

Good !

Astroglobe
France
3 mois d’utilisation de l’application
Sendvio a répondu 25 janvier 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)

18 décembre 2023

Amazing service .
Nallely was really helpful and always very professional .
Thank you So much

ComfyCorner
Grèce
6 jours d’utilisation de l’application
Sendvio a répondu 19 décembre 2023

We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :)
- Nallely (Customer Success Team)

14 septembre 2023

I am happy to report that Sarahy has been amazing. Once I explained the problem, they found the solution within a few minutes. Not only that, but then went ahead and done the work that was required for me and explained that this was due to the system crashing. They got it all set up for me working the correct way. This is the kind of support staff every online business needs. Quick, simple, effective and a pleasure to deal with. Thanks again Sarahy

embolde.
Royaume-Uni
6 mois d’utilisation de l’application
Sendvio a répondu 19 septembre 2023

Thank you for this fantastic review. I appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Sarahy (Customer Success Team)

9 mai 2024

Muy atenta, paciente y un trato amable, se pudo entender con claridad todo lo explicado.

Cultivos Borinquen
États-Unis
16 jours d’utilisation de l’application
Sendvio a répondu 10 mai 2024

Agradecemos mucho esta fantástica reseña. Será un placer siempre ayudar con todo lo que necesite!

5 octobre 2023

This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support

Valu Hygge
États-Unis
Plus de 5 ans d’utilisation de l’application
Sendvio a répondu 6 octobre 2023

Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!

26 juin 2023

So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals.

Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.

Speech Savvy
États-Unis
3 mois d’utilisation de l’application
Sendvio a répondu 26 juin 2023

Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
- Customer Success Team

28 novembre 2023

La verdad que tienen un servicio de soporte muy bueno. Sin yo pedir, han hecho cambios que me favorecen y trabajan muy bien. Con otras apps o plataformas, tienes que ir detrás para que te atiendan y hagan algo. Esta gente te presta soporte de forma rápida y muy eficaz. Gracias

RACSTARS
Espagne
Plus d'un an d’utilisation de l’application
Sendvio a répondu 30 novembre 2023

Estamos muy agradecidos por tus comentarios. Nos complace saber que vamos por el camino correcto. La retroalimentación que nos brindas nos ha ayudado mucho. ¡Será un placer seguir creciendo juntos!
- Fernando Heyer (Co-Fundador)

11 août 2023

Nallely was awesome! She helped me enable useful features for my store and also sent an email with cool information about how Sendvio can help me increase my sales. Give her a raise :)

My Store
États-Unis
7 mois d’utilisation de l’application
Sendvio a répondu 17 août 2023

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again :)
- Nallely (Customer Success Team)