Sendvio: Email Marketing & SMS
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Natelly has excellent customer service skills and really helped me out a lot! Thank you!
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
Sarahy was fast and quickly responded to my question.
Very impressed with quick and efficient service.
Thank you
Lady Be Chic Boutique Online
Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs.
- Sarahy (Customer Success Team)
Good costumer service :) I got the help i needed.
Thank you! We're always here to help with anything you may need!
- Nallely (Customer Sucess Team)
Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.
Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!
I would recommend the service, Polite and friendly
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
Great support
Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)
Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.
Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !
fantastic support, very customizable, great data - thanks!
So far, so good, easy to install and modify content and all testing has gone well. I will update with another review following some saved sales hopefully!
EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue
I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review
EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.
Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.