Avis (486)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
8 août 2020

I downloaded the app mainly for the welcome and exit pop up, which worked well, but make sure you check the auto email settings, which automatically send without you ticking enable. My customers were being spammed with the auto abandoned cart and checkout emails, complaining they were being spammed and why no was responding to their emails when i didnt even know my store was sending them these auto emails.

Bodycon Collection
Australie
12 jours d’utilisation de l’application
15 octobre 2017

I do not know how to use this app I do not want to continue with it. how can I disable

Thebosswoman
États-Unis
10 jours d’utilisation de l’application
18 août 2022

New Starter To This App. Enjoying The Simplicity Of It. Also, Support Team Sarah Is Awesomely Helpful

Urban Gears Unlimited
Canada
3 jours d’utilisation de l’application
25 avril 2023

Sarahy is kind person and help me! thanks very much! it was fast and easy to cooperate with her about my issue

Trueblo
Suisse
Environ 3 heures d’utilisation de l’application
Sendvio a répondu 25 avril 2023

Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Sarahy

14 mars 2023

I am just getting started on this app, the customer service receives "high marks" courteous, professional and helpful was my experience. Nallely did an excellent job! Scheduling calls to speak with a "live person" now that's superior customer service!

A Light For Christ
États-Unis
2 jours d’utilisation de l’application
Sendvio a répondu 27 mars 2023

Thank you for your comments! We will always be available to help with anything you may need!
All the best,
- Sarahy (Customer Success Team)

13 mars 2019

I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived.

The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format.

Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.

Schatten Pickups
Canada
2 jours d’utilisation de l’application
Sendvio a répondu 13 mars 2019

As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)

Modifié le 27 mars 2019

App has lots of useful potential, customer service is very switched on and helpful w/ sorting technical issues.

Amicissimum
Royaume-Uni
1 jour d’utilisation de l’application
Modifié le 21 avril 2023

Sou novo usando o aplicativo, por enquanto parece otimo e o suporte é otimo ajuda bastante, obrigado sarahy

Le Maropoh
Brésil
29 minutes d’utilisation de l’application
Sendvio a répondu 22 avril 2023

Muito obrigado pelos vossos excelentes comentários! Estamos contentes por saber que fomos capazes de satisfazer as suas expectativas de serviço. Estaremos sempre prontos para o ajudar em qualquer configuração de que possa necessitar!

5 mars 2014

Great product. Immediately started pushing new sales to our site.

www.getzesttea.com

Zest Tea
États-Unis
5 minutes d’utilisation de l’application
21 novembre 2022

Pesimo, Los correo llegan a Spam, emails go to spam no lo recomiendo. tener cuidado, solo llegana span

Bluetenchi
Pérou
Environ 2 heures d’utilisation de l’application
Sendvio a répondu 22 novembre 2022

Your account has been blocked in accordance with our usage policies because you tried to set up messages detected as a possible fraud attempt.

Tu cuenta fue bloqueada de acuerdo con nuestras políticas de uso debido a que intentaste configurar mensajes detectados como posible fraude.