Sendvio: Email Marketing & SMS , 리뷰 477개
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I would recommend this app.
The support has been very helpful, and courteous.
When i send an email to support they are usually VERY fast getting back to me.
They also have 15 minute calls to a live human, who will walk you through what needs to be done.
We sincerely appreciate this review. It will be a pleasure to continue to support you in everything you need. Our goal is to help you increase your income constantly through our tools. Please reach out to us anytime you need a helping hand.
Very helpful and supportive.
My questions were answered.
I was walked through the process.
and was offered help in case of any questions in future.
Keep up the same level of customer service
We are truly grateful for your acknowledgment. We are committed to consistently meeting your needs!
I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!
Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
Nallely called me and explained everything, love the support and the app, good communication, the problem has been resolved quickly, 100% recommend the app!
Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)
Natelly has excellent customer service skills and really helped me out a lot! Thank you!
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
Excellent email and SMS marketing application! Our company had been utilizing Omnisend for an extended period, but we found it lacking in delivering the weekly and monthly email campaigns we required. Omnisend also fell short on essential features and posed challenges in swiftly setting up campaigns.This platform not only fulfills our automation email and SMS needs but also it has all the features of Omnisend and more. What's particularly noteworthy is its rapid and straightforward campaign setup. I highly recommend both the Sendvio app and the supportive staff.
Thank you for your kind words and valuable appreciation! We're thrilled to hear about your positive experience. Rest assured, we remain committed to consistently providing the best service to meet your needs. We look forward to serving you again!
The app is really bad, I didn't find the automation of the ABANDONED cart, however I sought help from the support team but they didn't even look at my problem, I sent two emails complaining about my problem but instead of solving it, they were asking me what problem I was having. It's so bad.
The templates offered are great; however, the templates are not easily editable. There's no 'back' button or any way to redo if you were to make a mistake. I wish they would rectify this.
This app is so much more user friendly than some others ive used. Setup was far easier and emails did not end up in spam for a nice change. (Reason why I chose this application) Thank you for the support @Nalley, I had around 4 issues and they were all resolved within a few minutes.
We sincerely appreciate your kind acknowledgment. We're committed to providing top-notch service and consistently meeting your needs at the highest standard. Thank you for placing your trust in us.
- Nallely (Customer Success Team)
Very helpful and good performance for explaining the importance of the setting up Shopify. I would give you 100 ⭐ for great attitude and professional support thanks again Roman Latham
Your appreciation is a wonderful motivator for our team. We assure you that we will always strive to meet all your expectations :)