Sendvio: Email Marketing & SMS
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Omtaler (176)
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Etter vurdering
Thank you for letting us play a role in your store’s success story!
Thank you! Proud to support your journey and growth.
Thank you for your review! We're glad our customer service met your expectations :)
We’re grateful for your review! Your satisfaction is our motivation, and we’re glad our service made a difference for you.
We are glad to see that you successfully located your template shortly after publishing this review. The way to avoid any inconvenience next time is to save it as a draft by clicking the "Back" button or the "Save as draft" button.
Thank you for your valuable appreciation!
Do not send yeat any email
Excellent service provided by Nallely and Sarahy! Thank you!
Very helpful and good performance for explaining the importance of the setting up Shopify. I would give you 100 for great attitude and professional support thanks again Roman Latham
Your appreciation is a wonderful motivator for our team. We assure you that we will always strive to meet all your expectations :)
i like the way you talking real person SARAHY was nice answered all my questions very professional i recommended sarahy with all work she done for me again thank you very much you are truly deserve 5 stars
Thank you! I was honored when you expressed your appreciation for my service. Your approval makes all my effort feel worthwhile | Sarahy :)
Thank you for your review! We're glad our customer service met your expectations :)
The best email app !!!
The client service is perfect.
God bless them.
Fernando is a great guy.
I hope the whole team working for this app becomes millionaire and have happiness in life !!!
Thank you so much for your amazing review and kind words! 🌟 Your blessings and wishes for us are incredibly heartwarming – we’re so grateful for your support. Rest assured, we’ll keep working hard to deliver the best experience possible!
Wishing you happiness, success, and who knows? Maybe we’ll all become millionaires together one day! 😊
Very good experience!
Thank you for taking the time to leave a review! We’re dedicated to making every experience a positive one and are here whenever you need support!
I just got setup and had questions. Sarahy helped me out tremendously and swiftly. What a great first impression.
We greatly appreciate your kind words about our service. Your satisfaction is our greatest reward :)
GREAT APP!!!!
Thank you for your kind review! We're committed to always meeting your needs!
Nellely was very friendly and knowledgeable about everything that I needed. She made it very easy for me to understand. I feel confident that Sendvio is exactly what I am looking for in SMS marketing.
Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!
Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.
Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!
J'avais un soucis pour le paramétrage d'authentification donc j'ai demandé de l'aide au support et quelques heures après j'avais une demande d'accès à shopify pour qu'ils puissent intervenir et ils m'ont réglé le soucis.
Service client au top je recommande à 100%.
Nous vous remercions chaleureusement pour votre reconnaissance. Nous restons engagés à toujours vous offrir le meilleur service possible pour répondre à tous vos besoins :)
I would recommend the service, Polite and friendly
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.
Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !
SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.
Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊
EXCELENTE ATENCION
Gracias por su valioso reconocimiento :)
Sarahy was fast and quickly responded to my question.
Very impressed with quick and efficient service.
Thank you
Lady Be Chic Boutique Online
Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs.
- Sarahy (Customer Success Team)
Thank you!
I mainly want to thank Sarahy. She was super helpful and had a lot of patience with me specially because i'm a beginner and I don't know much about email marketing and sms. But she's amazing and also the app is great
Thank you for this wonderful review. I appreciate you taking the time to share your experience. I'm more than happy to assist you further with anything you require!
At your service,
Sarahy (Customer Success Team)
The templates offered are great; however, the templates are not easily editable. There's no 'back' button or any way to redo if you were to make a mistake. I wish they would rectify this.
The left and right arrow icons at the top right corner of the email editor allow you to move between different versions of your email editions.
Very helpful and supportive.
My questions were answered.
I was walked through the process.
and was offered help in case of any questions in future.
Keep up the same level of customer service
We are truly grateful for your acknowledgment. We are committed to consistently meeting your needs!
Nallely called me and explained everything, love the support and the app, good communication, the problem has been resolved quickly, 100% recommend the app!
Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)
I would recommend this app.
The support has been very helpful, and courteous.
When i send an email to support they are usually VERY fast getting back to me.
They also have 15 minute calls to a live human, who will walk you through what needs to be done.
We sincerely appreciate this review. It will be a pleasure to continue to support you in everything you need. Our goal is to help you increase your income constantly through our tools. Please reach out to us anytime you need a helping hand.
UI is better than Kalviyo. Have some reasonable price plans. Customer support is helpful.
We are truly thankful for your valuable appreciation. We remain committed to constantly striving to provide the best possible service to meet all your needs. We look forward to serving you again.
Good !
Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
These guys are the best they set me up and help me walk me through the whole process. I definitely recommend them and I am happy with their service. If I could give 10 stars I would.
Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!
Hello, the support was amazing thanks a lot all perfect
Thank you for your positive feedback! We're glad you're happy with our service. Feel free to reach out if you need any more help :)
I scheduled a call and they were able to help me very quickly. The service is great.
Thank you! We are glad to know that you are satisfied with our service. It will be a pleasure for us to continue helping you with everything you need :)
Amazing service .
Nallely was really helpful and always very professional .
Thank you So much
We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :)
- Nallely (Customer Success Team)
Only app which worked for me, extremly easy to setup and actual emails do not get into spam. Had really lovely support rep Nallely, she helped me setup everything properly and explain some things, very knowledgeable, communicative, responds fast... 5/5 support!
Highly recommend this app and that rep support is top notch.
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
- Nallely (Customer Success Team)
This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support
Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!
Automations Templates is so poor in comparison with the previous version. Please add more design!!
The five support requests you sent last few days were answered immediately. We can see that you opened only one of the five replies we sent.
After several days, you replied to only one message after posting this review, but you ignored the new replies we sent.
We need you to help us communicate effectively by replying to support messages. If you don't usually use email, please schedule a support call from the dashboard.
Our top priority is to clear up this misunderstanding promptly.
I am happy to report that Sarahy has been amazing. Once I explained the problem, they found the solution within a few minutes. Not only that, but then went ahead and done the work that was required for me and explained that this was due to the system crashing. They got it all set up for me working the correct way. This is the kind of support staff every online business needs. Quick, simple, effective and a pleasure to deal with. Thanks again Sarahy
Thank you for this fantastic review. I appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Sarahy (Customer Success Team)
Très professionnel et patient
Great web support ! thank you Nallely !
Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)
Nallely was very friendly and informative while helping me with my Thank You Email Campaign. I appreciate her help very much!
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
All the best,
Nallely (Customer Success Team)
Nallely was awesome! She helped me enable useful features for my store and also sent an email with cool information about how Sendvio can help me increase my sales. Give her a raise :)
Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again :)
- Nallely (Customer Success Team)
Me encanta esta aplicación. Son demasiados atentos y su servicio al cliente es un 100/100.
Saraí muchas gracias por tu asistencia y amabilidad.
Agradecemos mucho los buenos comentarios sobre nuestro servicio. Nos seguiremos esforzando por siempre satisfacer todas las necesidades de nuestros clientes. Será un placer volver a atenderte :)
application très utile et pas trop chère par rapport aux service qu'elle propose
un bon retour sur invest
Nous vous remercions de votre appréciation et de vos aimables commentaires. Nous sommes heureux de savoir que vous êtes satisfaits du service fourni. Nous nous efforcerons toujours de répondre à vos attentes en matière de service !
They are very responsive and help with every request. Very easy to use and intuitive interface. Their support agent Nallely was excellent and helped me set up very everything from start to finish very quickly!
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Nallely
Je recommande car leurs reponse sont precis et tres claire. Deplus ils vous donne aussi des conseils d'amelioration des compagne d'email.
Vos commentaires sont très appréciés. Ce sera toujours un plaisir de vous aider à atteindre vos objectifs :)
- L'équipe de support Sendvio
VERY EASY TO USE AND HAS BEAUTIFUL GRAPHICS, THE FREE SECTION IS SUFFICIENT TO GET STARTED, ALSO THANKS TO SARAHY FOR THE HELP..
We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :)
- Sarahy (Customer Success Team)
So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals.
Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.
Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
- Customer Success Team
It's a very good app that really help us manage our customer email list and provide better services to our customer. Also Nallely O. helped us with managing our subscription. I really recommend it! 10/10
It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
At your service,
Nallely O. | Customer Success Team
Looks very promising! Great customer support. I had some questions about setup and the support team was very helpful.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help!
- Customer Success Team
très très bien le service est gratuit et marche correctement ca aide à convertir des clients sur le shop
Merci beaucoup pour ces excellents commentaires ! C'est avec plaisir que nous continuerons à vous offrir nos services d'assistance à chaque fois que vous en aurez besoin.
- L'équipe d'assistance de Sendvio
Customer service is excellent and I was able to get answers to my questions the same day!
Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. It will be a pleasure to continue helping you with anything you need!
At your service,
Customer Success Team
Consiglio vivamente sendvio, soprattutto per la loro assistenza. Ho ricevuto l'assistenza da Sarahy e, è stata super gentile, disponibile e con tantissima pazienza. Non ho mai ricevuto un assistenza cosi. Consiglio vivamente quest app
La ringraziamo per aver dedicato del tempo a condividere la sua esperienza con noi. Saremo lieti di continuare a offrire i nostri servizi di assistenza ogni volta che ne avrete bisogno :)
Sarahy - Customer Success Team