Sendvio: Email Marketing & SMS , 478 avaliações
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So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals.
Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.
Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
- Customer Success Team
Nallely was awesome! She helped me enable useful features for my store and also sent an email with cool information about how Sendvio can help me increase my sales. Give her a raise :)
Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again :)
- Nallely (Customer Success Team)
Automations Templates is so poor in comparison with the previous version. Please add more design!!
The five support requests you sent last few days were answered immediately. We can see that you opened only one of the five replies we sent.
After several days, you replied to only one message after posting this review, but you ignored the new replies we sent.
We need you to help us communicate effectively by replying to support messages. If you don't usually use email, please schedule a support call from the dashboard.
Our top priority is to clear up this misunderstanding promptly.
Great customer service. I am happy with the support they provide.
It's a very good app that really help us.
Thank you for your awesome comments. We appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need!
- Customer Success Team
Sarahy was great with providing me multiple solutions on how to do my requests. Very helpful by cloning templates for the ease of editing them later on.
We really appreciate you taking the time to share your awesome comments! We will be always available to help with any configuration and template edition you may need :)
Sarahy - Customer Sucess Team
Really superb application for cart abandonment and personalized emailing. Very easy to use. Thanks.
Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!
Nallely was very friendly and informative while helping me with my Thank You Email Campaign. I appreciate her help very much!
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
All the best,
Nallely (Customer Success Team)
It's a very good app that really help us manage our customer email list and provide better services to our customer. Also Nallely O. helped us with managing our subscription. I really recommend it! 10/10
It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
At your service,
Nallely O. | Customer Success Team
I have checked many other apps and this was one of the most easy to use and efficient apps to use.
Encountered a slight issue and contacted the support and Sarahy replied instantly and resolved all the issue I had.
Amazing support and app
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need :)
- Sarahy
Great support from Sarahy agent help me a lot through my email marketing settings and templates very helpful
Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
Sarahy (Customer Success Team)