Sendvio: Email Marketing & SMS
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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Sarahy was right there when I needed them, I didn't even have to wait a minute! SO helpful!! Thank you so much! I'm loving this app so far!
It makes our day to hear that we were able to provide you with 5-star service. We will be glad to continue helping with anything you may need!
Sarahy | Customer Success Team
I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived.
The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format.
Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.
As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)
This app is so much more user friendly than some others ive used. Setup was far easier and emails did not end up in spam for a nice change. (Reason why I chose this application) Thank you for the support @Nalley, I had around 4 issues and they were all resolved within a few minutes.
We sincerely appreciate your kind acknowledgment. We're committed to providing top-notch service and consistently meeting your needs at the highest standard. Thank you for placing your trust in us.
- Nallely (Customer Success Team)
App has lots of useful potential, customer service is very switched on and helpful w/ sorting technical issues.
amazing and easy to work with cc took care of issues asap! they resolved my issue dealing with sms marketing!
Thank you so much for your awesome comments. As always, we will be available to help with anything you may need :)
These guys are the best they set me up and help me walk me through the whole process. I definitely recommend them and I am happy with their service. If I could give 10 stars I would.
Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!
I just started using this app and within just a few hours, I can already see it in action and is working! I wish I would have added this a long time ago! I was a little confused in setting it up at first, although now that I have done it, it is rather easy to do. The customer service here is impecable and they helped me out with multiple questions I had. I highly recommend this!
This app is very easy to use and has great pre built layouts to choose from. I would definitely recommend the app to anyone who is looking to improve the back-end of their site i.e cart recovery emails.
Just moved over from Klaviyo and had some problems adjusting as there is not much info available online. But I was able to schedule a call in 30 mins. Got on the call with very knowledgeable and polite Nallely. She was able to help me out with everything. Thanks!
We appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)
- Nallely (Customer Success Team)
Great product. Immediately started pushing new sales to our site.
www.getzesttea.com