Sendvio: Email Marketing & SMS
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Great App...we have made a lot of money using it over the past 6 months!
I just started using this app, but so far my impression is that it offers a lot of tools that will prove valuable as I build up the business.
I also want to mention that the customer service/support team is very professional, knowledgeable and responsive - specifically Sarahy and Nallely (thank you to you both). I plan on checking in with them as I learn how to use the app more.
I wanted to let this run for some time before reviewing so i could give a far more fair review.
I am absolutely pleased with the APP and how it works.
I'll be fair, there have been one or two times it seems to have missed an email, however support is SUPER QUICK to reply and sort things out.
The email editor is easy to use and make look nice, the setting tabs are easy to work through and configure.
So far this $8 (I mean come on, that's what? the price of lunch?) a month APP has paid for it's self more then 20 times since installment.
Great app with amazingly fast and professional customer services!
I sent an email and received a very helpful answer (with screenshots to help me understand) in less than an hour!
Highly recommend!
I would recommend using sendvio with others. Ready-made templates are already listed, you just have to click and select the template.
Thanks for sharing your comments. Please let us know if you need help during the setup process. We are also available to help you edit your templates for free :)
Awesome app. This is a great app that every store owner should have. What is more, the price is very reasonable. You do not have to baby sit the app. you set it up once and it goes to work. I set it up in such a way to send me an email whenever it emails a potential customer who abandons their cart. That way I can keep track. We have recovered many abandoned cart due to this app. Its importance cannot be over emphasized!
Je recommande car leurs reponse sont precis et tres claire. Deplus ils vous donne aussi des conseils d'amelioration des compagne d'email.
Vos commentaires sont très appréciés. Ce sera toujours un plaisir de vous aider à atteindre vos objectifs :)
- L'équipe de support Sendvio
They have the best customer service and the most timely feedback. I think it is the most cost-effective one of the same types of Apps I have used.
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)
Automations Templates is so poor in comparison with the previous version. Please add more design!!
The five support requests you sent last few days were answered immediately. We can see that you opened only one of the five replies we sent.
After several days, you replied to only one message after posting this review, but you ignored the new replies we sent.
We need you to help us communicate effectively by replying to support messages. If you don't usually use email, please schedule a support call from the dashboard.
Our top priority is to clear up this misunderstanding promptly.
This is a great app and I'm using it as a paid member since few months but few things are missing. First of all, we should have other options than e-mails. How about push notifications, messenger notifications, even sms? I really love this app but i have to use different apps with it and i don't like that.
Add secondary functions like messenger and push notifications, even sms, and make it little bit more expensive so we don't need to use 3-4 applications for cart abandonment.
Good luck with sales.