整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 7% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年11月28日

La verdad que tienen un servicio de soporte muy bueno. Sin yo pedir, han hecho cambios que me favorecen y trabajan muy bien. Con otras apps o plataformas, tienes que ir detrás para que te atiendan y hagan algo. Esta gente te presta soporte de forma rápida y muy eficaz. Gracias

RACSTARS
西班牙
1年多 人在使用应用
Sendvio已回复 2023年11月30日

Estamos muy agradecidos por tus comentarios. Nos complace saber que vamos por el camino correcto. La retroalimentación que nos brindas nos ha ayudado mucho. ¡Será un placer seguir creciendo juntos!
- Fernando Heyer (Co-Fundador)

编辑时间:2023年8月17日

Not sure what happened to every automation we set up before this app was acquired and they had some UI overhaul. Everything worked great until recently and the show a pop up saying how everything is still the same but when you look deeper, everything seems out of place and too much like shopify email.

I get the simplicity they were going for but sometimes you have to keep the same UI until you make sure you can ship the version.

Edit: After receiving a proper response and testing the bug the Co founder reached out and has taken care of the issue which is why we have edited this review.

ALLRJ
美国
3年多 人在使用应用
Sendvio已回复 2023年8月17日

Thank you for your feedback. We have optimized and accelerated the loading of the campaign list to prevent it from looking empty while loading.

2023年10月5日

This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support

Valu Hygge
美国
5年多 人在使用应用
Sendvio已回复 2023年10月6日

Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!

2024年1月12日

Excelente y rapida atencion

ivanguaderramaonlinestores
美国
6年多 人在使用应用
Sendvio已回复 2024年1月16日

¡Gracias por compartir tu experiencia! Será un placer para nosotros seguir ayudándote en todo lo que necesites :)

2023年9月14日

I am happy to report that Sarahy has been amazing. Once I explained the problem, they found the solution within a few minutes. Not only that, but then went ahead and done the work that was required for me and explained that this was due to the system crashing. They got it all set up for me working the correct way. This is the kind of support staff every online business needs. Quick, simple, effective and a pleasure to deal with. Thanks again Sarahy

embolde.
英国
6个月 人在使用应用
Sendvio已回复 2023年9月19日

Thank you for this fantastic review. I appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Sarahy (Customer Success Team)

2024年1月30日

Excellent service. Answered all of my questions perfectly.

Redefining Addiction, Reinventing Recovery
美国
大约1小时 人在使用应用
Sendvio已回复 2024年1月31日

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again!

2023年6月26日

So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals.

Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.

Speech Savvy
美国
3个月 人在使用应用
Sendvio已回复 2023年6月26日

Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
- Customer Success Team

2023年8月11日

Nallely was awesome! She helped me enable useful features for my store and also sent an email with cool information about how Sendvio can help me increase my sales. Give her a raise :)

My Store
美国
7个月 人在使用应用
Sendvio已回复 2023年8月17日

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again :)
- Nallely (Customer Success Team)

2023年10月17日

Really superb application for cart abandonment and personalized emailing. Very easy to use. Thanks.

Dolamex
西班牙
大约2个月 人在使用应用
Sendvio已回复 2023年10月18日

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!

2023年8月28日

Great customer service. I am happy with the support they provide.
It's a very good app that really help us.

koreanischerginseng
匈牙利
3年多 人在使用应用
Sendvio已回复 2023年8月29日

Thank you for your awesome comments. We appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need!
- Customer Success Team