Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and intuitive email creation. They value the professional templates, advanced features, and effective cart abandonment feature. The app's customer support is praised for quick responses and helpfulness. Merchants also note that emails sent through the app avoid spam filters and appreciate the reasonable pricing. The SMS marketing capabilities and pop-ups are seen as beneficial for increasing sales and recovering revenue.

Edited August 21, 2023

I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review

iiGears™
Canada
Over 6 years using the app
Sendvio replied August 19, 2023

Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.

Edited September 14, 2023

Automations Templates is so poor in comparison with the previous version. Please add more design!!

Beenaza
United States
About 1 year using the app
Sendvio replied September 14, 2023

The five support requests you sent last few days were answered immediately. We can see that you opened only one of the five replies we sent.
After several days, you replied to only one message after posting this review, but you ignored the new replies we sent.
We need you to help us communicate effectively by replying to support messages. If you don't usually use email, please schedule a support call from the dashboard.
Our top priority is to clear up this misunderstanding promptly.

September 10, 2023

Très professionnel et patient

Mybebeworld
France
2 months using the app
Edited November 29, 2018

Support was extremely helpful with the setup and app was quite intuitive. This is a good solution.

Nixplay
United States
About 8 years using the app
November 5, 2019

It's a good app, just all of the new features can be overwhelming. We mainly use it just for abandoned checkout.

PuffPuffPassIt.com

PPPI
United States
Over 6 years using the app
June 27, 2014

Great App! It is really easy to use, and has good templates to build a great email campaign.

Heather Brown Art
United States
About 6 years using the app
September 5, 2022

Support has been great, The interface is pretty straightforward. I use it will all my shopify stores

Callus Performance
Canada
Almost 5 years using the app
Sendvio replied September 7, 2022

Thank you so much for your kind comments! We look forward to furthering feedback to help us achieve a 5-stars review! We will be pleased to help with anything you may need :)

Edited April 2, 2019

I am very glad :) Very good application.
I would recommend it to anyone who wants to resolve email campaigns automatically.

UPDATE: Unfortunately there is very often this error "Unable to send test email, please try again". Sometimes only the time solve the problem...it works the day after.

Prémium Koreai Ginseng
Hungary
About 4 years using the app
November 23, 2014

Easy to install but could use a few more details listed before the download. I took a leap of faith, and so far, so good.

Yooper Chook
United States
About 3 years using the app
February 29, 2016

This app was referred to me by a business partner. The default template is not that pretty, but with a little effort you can get it looking nice. I used all three response options with a slight variation to each. I'm glad I took the time to set this app up.

Sealife
United States
Over 2 years using the app